Luxury Hotel Server — Create WOW Moments + Benefits

Montage International; Cabo San Lucas; On-site; MXN 165,000 - 248,000; Full time

Job summary

Montage International in Cabo San Lucas is seeking a Server who can transform guest passions into memorable dining experiences. You will work in a luxury setting, deliver attentive service, and contribute to a vibrant team.

You will assist guests with menu selections, accommodate dietary needs, take orders accurately, and support the dining room with a spirit of hospitality. Training and growth opportunities are offered in a dynamic resort environment.

Qualifications

• Basic communication skills
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities

• Ensure food and beverages are being served in a professional and timely manner
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Skills

Customer service

Communication skills

Job description

Montage International in Cabo San Lucas is seeking a Server who can transform guest passions into memorable dining experiences. You will work in a luxury setting, deliver attentive service, and contribute to a vibrant team.

You will assist guests with menu selections, accommodate dietary needs, take orders accurately, and support the dining room with a spirit of hospitality. Training and growth opportunities are offered in a dynamic resort environment.