Luxury Guest Experience Manager on Duty

Belmond; Solidaridad; Presencial; MXN 500.000 - 700.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Benefits above the law

Group Life insurance and Major Medical

Saving Fund

Food coupons

Descripción de la vacante

Maroma, A Belmond Hotel in Riviera Maya seeks a Guest Relations Expert for the Manager on Duty position to oversee operations, safety, and guest care at the property.

As Manager On Duty you will be responsible for supervising the daily guest experience and staff welfare, ensuring exceptional service and adherence to brand standards across all areas of the property.

Join a luxury team delivering unforgettable experiences.

Formación

• Minimum of 3 years' experience in a similar role, preferably in luxury hospitality
• Advanced English proficiency is essential
• Knowledge of Forbes and LQA standards
• Schedule availability

Conocimientos

Advanced English

Forbes and LQA standards

Educación

Degree in Tourism or Hospitality

Descripción del empleo

Maroma, A Belmond Hotel in Riviera Maya seeks a Guest Relations Expert for the Manager on Duty position to oversee operations, safety, and guest care at the property.

As Manager On Duty you will be responsible for supervising the daily guest experience and staff welfare, ensuring exceptional service and adherence to brand standards across all areas of the property.

Join a luxury team delivering unforgettable experiences.