LM004: Ops Agent II

FedEx; Zihuatanejo; On-site; MXN 120,000 - 180,000; Full time

Job summary

FedEx is seeking an administrative clerk for a station in Mexico. The role involves daily data entry of airway bills and time cards, handling packages, answering phones, and preparing outbound paperwork.

Requires a high school degree, typing ability, English fluency, and physical capability to lift up to 70 lbs. Valid driver's license preferred. FedEx emphasizes being a world-class, reputable employer.

Qualifications

• High School Degree/Equivalent.
• Typing speed 25/35 WPM and data entry experience.
• General office skills and good communication abilities.
• Clear speaking voice and English fluency.

Responsibilities

• Enter airway bills into system daily.
• Enter Time Cards information into PC daily.
• Handle D/T packages and inform customers of payment.
• Gather information for various reports.
• Answer phones, transfer calls, and take messages.
• Prepare paperwork for outbound packages (airways bills, PO Box, and address).
• Assist customers by answering questions on basic service features.
• Organize and update station files.

Skills

Typing (25/35 WPM)

Data entry

Office skills

Communication

English fluency

Lifting up to 70 lbs

Driver's license

Education

High School Degree/Equivalent

Job description

To perform routine administrative and clerical duties necessary for efficient and effective station operations._x000D_Enters airway bills into system on a daily basis. Performs daily entry of Time Cards information into PC. Handles D/T packages and informs customers of payment. Gathers information for different company reports. Answers phones, transfers calls, and takes messages as required. Prepares paperwork for outbound packages (airways bills, PO Box, and address). Assists customers by answering questions on basic features of service. Performs miscellaneous typing, filing, and secretarial duties. Organize and update station files.

High School Degree/Equivalent. Previous clerical experience including typing (25/35 WPM), data entry, and/or general office skills. Good human relations and communication skills. Clear and articulate speaking voice. Ability to lift 70 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. Valid Drivers License and good driving record. Fluent in English.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)


• 2019 Fortune’s Best Places to Work (15th)


• 2019 Forbes’s One of the “Best Employers for Diversity”


• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)


• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years


• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible


• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.


• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.