Licensing Sales Analyst – LATAM (Portuguese)

Capgemini; Aguascalientes; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Capgemini is hiring a Volume Licensing Support Representative - LATAM (Portuguese Language) to advise on Microsoft licensing across Latin America. You’ll collaborate with sales teams, resellers, and internal stakeholders to drive licensing opportunities from negotiation to contract execution while ensuring policy compliance.

The role requires licensing program knowledge, contract management, and strong stakeholder engagement.

Formación

• 2–5 years of experience supporting corporate operations, sales support, commercial operations, licensing, or related functions.
• Experience with Microsoft Licensing programs or similar licensing environments.
• Understanding of sales processes, commercial operations, and partner ecosystems.
• Strong communication skills in Portuguese and English, both written and verbal.
• Excellent presentation and stakeholder management skills.
• Strong analytical and problem-solving capabilities with high attention to detail.
• Intermediate proficiency in Microsoft Excel and productivity tools.
• Ability to manage multiple priorities while maintaining accuracy and deadlines.
• Experience in cross-functional and fast-paced environments.
• Strong organizational skills and results-oriented mindset.
• Ability to analyze, interpret, and resolve complex business and licensing scenarios.

Responsabilidades

• Support and help lead licensing deal negotiations through contract signature and invoicing processes.
• Provide licensing guidance to resellers and internal stakeholders on complex contract and licensing scenarios.
• Assist with contract-related activities, including termination requests and licensing compliance questions.
• Provide coverage for Commercial Executives and Operations Managers during absences by supporting ongoing opportunities.
• Review and validate customer inquiries to ensure solutions align with policies, guidance, and compliance.
• Research complex licensing scenarios and provide recommendations for required documentation and approvals.
• Support CE and OM throughout the deal lifecycle.
• Act as an informal approval authority and escalation point for licensing and contract scenarios.
• Prepare empowerment requests with Business Desk approvals and business cases.
• Maintain accurate information within Microsoft sales and licensing systems.
• Collaborate with cross-functional teams to resolve licensing issues and support deal closures.
• Identify risks that may impact contract execution, compliance, or satisfaction.

Conocimientos

Portuguese language

English language

Analytical thinking

Stakeholder mgmt

Excel

Communication

Team collaboration

Licensing knowledge

Herramientas

MSX

Cosmic

Descripción del empleo

Capgemini is hiring a Volume Licensing Support Representative - LATAM (Portuguese Language) to advise on Microsoft licensing across Latin America. You’ll collaborate with sales teams, resellers, and internal stakeholders to drive licensing opportunities from negotiation to contract execution while ensuring policy compliance.

The role requires licensing program knowledge, contract management, and strong stakeholder engagement.