Leasing Specialist

Sagan Recruitment; Ciudad de México; Remote; MXN 363,000 - 518,000; Full time

Job summary

Sagan Recruitment is seeking a Senior Leasing & Sales Operations Specialist to manage phone-based leasing for US residential properties. This fully remote role targets LATAM candidates who can convert leads into leases while maintaining strong client relationships.

You will handle inquiries, schedule viewings, and coordinate with property management teams to ensure timely follow-ups. You must speak fluent English, project a warm, persuasive phone presence, and document calls and outcomes in the

Qualifications

• Professional experience in phone-based sales or leasing operations.
• Fluent English with persuasive phone communication.
• Experience in US residential property management or leasing.
• Ability to describe sales or leasing responsibilities and results.
• Confidence handling prospect questions, follow-ups by phone, and maintaining relationships.
• Availability to work full-time during US business hours.

Responsibilities

• Handle prospect and resident calls with a professional, engaging tone.
• Support conversion of leads into leases through persuasive conversations and follow-ups.
• Maintain customer relationships and organize leasing-related communication.
• Support day-to-day leasing operations for a US residential property management environment.
• Use CRM and lead-follow-up tools to track activity and next steps.
• Communicate leasing or sales activity and reference past call outcomes.

Skills

Phone-based sales

CRM

Leasing operations

Customer relationships

US residential property management

Fluent English

Tools

AppFolio

Buildium

Yardi

RentManager

Job description

Job Title: Senior Leasing & Sales Operations Specialist

Location: Remote — Latin America

Salary Range: USD 1,750–2,500 per month

Work Schedule: Full-time, US business hours

About Sagan

Sagan connects international professionals with remote opportunities at U.S. businesses.

About the Role

Handle phone-based leasing and sales operations for US residential property management. You will speak with prospective residents and existing residents, manage customer relationships and help convert interested leads into leases.

This role needs a warm, engaging phone presence and persuasive communication in fluent English. You should be able to explain how you have handled sales or leasing conversations, followed up with leads and worked toward measurable results. Familiarity with US residential leasing will help you understand the questions prospects ask and the operational work involved in moving a lead toward a signed lease.

Key Responsibilities

• Handle prospect and resident calls with a clear, professional and engaging phone manner.
• Support the conversion of interested leads into leases through persuasive conversations and follow-up.
• Maintain customer relationships and keep leasing-related communication organized.
• Support day-to-day leasing operations for a US residential property management environment.
• Use CRM and lead-follow-up tools where applicable to keep prospect activity and next steps clear.
• Communicate about leasing or sales activity and draw on prior experience with call volumes, targets and results.

Qualifications

• Professional experience in phone-based sales, customer relationship management or leasing operations.
• Fluent English and a warm, highly persuasive phone personality.
• Experience in US residential property management or leasing.
• Ability to describe your own sales or leasing responsibilities and the results you achieved.
• Confidence handling prospect questions, following up by phone and maintaining professional customer relationships.
• Availability to work full-time during US business hours.

Nice-to-Haves

• Experience with AppFolio, Buildium, Yardi, RentManager or similar property-management software.
• Experience with CRM and lead-follow-up tools.
• Evidence of meeting leasing quotas or sales targets.