Assistant Property Manager

Pavago; México; Remote; MXN 180,000 - 240,000; Full time

Job summary

Pavago is seeking an Assistant Property Manager to support day-to-day property operations across residential and commercial portfolios. You will manage tenant communication, leasing administration, maintenance coordination, rent collection support, and property documentation from a remote location.

In this fast-paced role you’ll collaborate with Property Managers, tenants, vendors, and owners to keep operations compliant and running smoothly, with a focus on high occupancy and accurate records.

Qualifications

• 2+ years of experience in property management or real estate operations.
• Experience with AppFolio, Yardi, Buildium or similar software.
• Proficiency in Microsoft Office and Google Workspace.
• Familiarity with lease administration and landlord-tenant regulations.
• Excellent written and verbal English communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Serve as the primary point of contact for tenant inquiries.
• Respond to questions regarding leases, rent, maintenance, and property policies.
• Coordinate move-ins, move-outs, lease renewals, and tenant notices.
• Maintain accurate tenant records within property management systems.
• Prepare and manage lease agreements, renewals, amendments, and notices.
• Coordinate property listings and leasing activities.
• Pre-screen applicants and schedule property showings.
• Track occupancy and leasing performance.
• Monitor rent payments and follow up on outstanding balances.
• Assist with delinquency communications and payment tracking.
• Record deposits, refunds, and security deposits accurately.
• Support owner reporting and financial documentation.
• Create and manage maintenance work orders.
• Coordinate vendors and maintenance technicians.
• Track repair progress and communicate updates to tenants.
• Verify completed work and review invoices before payment.
• Maintain organized, audit-ready tenant and property records.
• Support compliance with Fair Housing regulations and lease documentation.
• Assist Property Managers with reporting, scheduling, and portfolio coordination.
• Identify operational issues and elevate when needed.

Skills

Property management

Tenant relations

Leasing administration

Rent collection

Vendor coordination

Microsoft Office

Google Workspace

Lease administration

Tools

AppFolio

Yardi

Buildium

Job description

Assistant Property Manager

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring an Assistant Property Manager to support day-to-day property operations across residential and commercial portfolios.

This is a fast-paced operations role where you’ll manage tenant communication, leasing administration, maintenance coordination, rent collection support, and property documentation. You’ll work closely with Property Managers, tenants, vendors, and property owners to keep operations organized, compliant, and running smoothly.

Responsibilities

Tenant Relations

• Serve as the primary point of contact for tenant inquiries.
• Respond to questions regarding leases, rent, maintenance, and property policies.
• Coordinate move-ins, move-outs, lease renewals, and tenant notices.
• Maintain accurate tenant records within property management systems.

Leasing Administration

• Prepare and manage lease agreements, renewals, amendments, and notices.
• Coordinate property listings and leasing activities.
• Pre-screen applicants and schedule property showings.
• Track occupancy and leasing performance.

Rent Collection & Financial Support

• Monitor rent payments and follow up on outstanding balances.
• Assist with delinquency communications and payment tracking.
• Record deposits, refunds, and security deposits accurately.
• Support owner reporting and financial documentation.

Maintenance Coordination

• Create and manage maintenance work orders.
• Coordinate vendors and maintenance technicians.
• Track repair progress and communicate updates to tenants.
• Verify completed work and review invoices before payment.

Documentation & Operations

• Maintain organized, audit-ready tenant and property records.
• Support compliance with Fair Housing regulations and lease documentation.
• Assist Property Managers with reporting, scheduling, and portfolio coordination.
• Identify operational issues and elevate when needed.

Required Experience & Skills

• 2+ years of experience in property management, leasing, or real estate operations.
• Experience using AppFolio, Yardi, Buildium, or similar property management software.
• Strong proficiency with Microsoft Office and Google Workspace.
• Familiarity with lease administration and landlord-tenant regulations.
• Excellent written and verbal English communication skills.
• Strong organizational and multitasking abilities.

Nice to Have

• Experience supporting portfolios of 100+ units.
• Residential, commercial, or mixed-use property management experience.
• Knowledge of property accounting and owner reporting.
• Experience coordinating vendors remotely.
• Familiarity with multi-state landlord-tenant regulations.

What Success Looks Like

• High rent collection and occupancy rates.
• Timely lease renewals and compliance.
• Maintenance requests resolved efficiently.
• Accurate property records and reporting.
• High tenant satisfaction and responsive communication.
• Well-organized, audit-ready documentation.

Interview Process

• Initial Recruiter Screening
• Video Interview with Pavago Recruiter
• Practical Assessment (Lease Renewal or Maintenance Coordination Scenario)
• Client Interview
• Offer & Onboarding