Lead Restaurant Supervisor – Luxury Baja Cabo

Four Seasons Hotels Limited; La Ribera; On-site; MXN 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Annual incentive plan

Shuttle service

Dry cleaning for uniforms

Training workshops

Employee recognition awards

Job summary

Four Seasons Los Cabos at Costa Palmas is seeking an Assistant Restaurant Manager to support daily operations, supervise staff, and ensure exceptional guest service at our East Cape resort. You will assist the Restaurant Manager on floor leadership, guest relations, and operational excellence.

The role requires leadership in F&B, experience in luxury hotel settings, and strong knowledge of Micros and Opera systems. Availability for evenings, weekends, and holidays is essential.

Qualifications

• Fluency in Spanish and English is required for this position.
• Minimum of three (3) years working in Food & Beverage in a Leadership role.
• Two (2) + years’ experience in a luxury hotel or similar environment is an asset.
• Knowledge in Micros and Opera System is required.
• Knowledge of food safety standards and health regulations.
• Basic understanding of financials (e.g. labor cost, P&L, inventory).
• Availability to work evenings, weekends, and holidays as needed.
• Knowledge of how to operate computer equipment.

Responsibilities

• Assist with day-to-day operations including opening/closing procedures.
• Monitor performance, provide guidance, and help motivate team members.
• Handle customer complaints or concerns professionally and promptly.
• Assist in monitoring daily sales, labor costs, and other KPIs.
• Help with stock control, inventory checks, and ordering supplies.
• Follow cash handling and reconciliation procedures.
• Maintain staff schedules in coordination with the Restaurant Manager.

Skills

Spanish fluency

English fluency

Leadership in F&B

Micros knowledge

Opera System knowledge

Tools

Micros

Opera System

Job description

Four Seasons Los Cabos at Costa Palmas is seeking an Assistant Restaurant Manager to support daily operations, supervise staff, and ensure exceptional guest service at our East Cape resort. You will assist the Restaurant Manager on floor leadership, guest relations, and operational excellence.

The role requires leadership in F&B, experience in luxury hotel settings, and strong knowledge of Micros and Opera systems. Availability for evenings, weekends, and holidays is essential.