Lead DevOps Cloud Engineer

HP; Tlaquepaque; On-site; MXN 600,000 - 1,200,000; Full time

Job summary

HP is seeking a DevOps-Cloud Engineer to develop and support Hp Enterprise Integration solutions. You will have opportunity to grow your career through a variety of path inside one of the world’s leading technology companies.

The role entails leading and supporting the company's Generative AI platform initiatives. Responsibilities include supporting platform services and maintaining documentation to facilitate the utilization of Generative AI across various applications.

Qualifications

• Minimum bachelor’s degree.
• 10+ years of relevant experience.
• Expertise in AWS services (IAM, VPC, EC2, EKS, S3, RDS, Route53, CloudWatch, Lambda).
• Proficiency with containers and IaC (Docker, Kubernetes, Terraform).
• Experience with GitHub, CI/CD (Azure Pipelines, GitHub Actions), and Ansible.

Responsibilities

• Oversee day-to-day operations and support for the platform engineering team.
• Manage infrastructure, troubleshooting, and technical support.
• Develop operational strategies to optimize processes and SLAs.
• Lead hiring, training, and performance evaluation for the operations team.
• Stay updated on industry best practices in operations management.

Skills

AWS services

Linux

Leadership

Cloud platforms

Education

Bachelor's degree

Tools

Docker

Kubernetes

Terraform

GitHub

Azure Pipelines

GitHub Actions

Ansible

Prometheus

Grafana

Fluentd

Elastic stack

Job description

Description

As DevOps-Cloud Engineer in our team, you have responsibility to develop and support Hp Enterprise Integration solutions. You will have opportunity to grow your career through a variety of path inside one of the world’s leading technology companies.

As DevOps-Cloud Engineer in our team, you have responsibility to develop and support Hp Enterprise Integration solutions. You will have opportunity to grow your career through a variety of path inside one of the world’s leading technology companies. The role entails leading and supporting the company's Generative AI platform initiatives. Responsibilities include supporting platform services and maintaining documentation to facilitate the utilization of Generative AI across various applications. This position plays a crucial role in advancing the company's AI capabilities and promoting innovation in AI-driven solutions.

Responsibilities

Oversee day-to-day operations and support activities for the platform engineering team, ensuring efficient workflow and high-quality deliverables. Manage the team responsible for maintaining platform infrastructure, troubleshooting issues, and providing technical support. Develop and implement operational strategies to optimize processes, improve productivity, and enhance customer satisfaction. Collaborate with cross-functional teams to identify and address operational challenges, ensuring alignment with business objectives. Monitor key performance metrics and implement corrective actions as needed to meet service level agreements (SLAs) and performance targets. Lead hiring, training, and performance evaluation processes for the operations and support team. Stay updated on industry trends and best practices in operations management and technical support.

What You Will Do In This Role

• Work in tandem with other engineering teams to identify and implement optimal cloud-based solutions for the company
• Define and document best practices and strategies regarding application deployment and infrastructure management
• Provide guidance, thought leadership, and mentorship to development teams to build cloud competencies
• Ensure application performance, uptime, scaling requirements are met, while maintaining high standards of design and implementation
• Manage cloud environments in accordance to company security guidelines
• Apply and adopt DevSecOps best practices

What You Need To Be Successful In This Role

• Minimum bachelor’s degree
• 10+ years of relevant experience
• Technology skills:
• Expertise in common AWS services

IAM, VPC, EC2, EKS, S3, RDS, Route53, CloudWatch, Lambda, etc.

Proficiency in containers

Docker, Kubernetes

• Competent with Linux
• Skilled in Infrastructure as Code – Terraform
• Source control management – GitHub
• Continuous Integration – Azure Pipelines, GitHub Actions
• Configuration management – Ansible
• Observability – Prometheus, Grafana, Fluentd, Elastic stack, etc.
• Other traits: o Some prior experience with programming (any language) o Ability to work on multiple clouds (particularly, AWS and Azure) o Conversant with network, storage, and access management o Knowledgeable about cloud security and cloud cost optimization o Experienced in designing distributed systems for high availability o Familiar with microservices and messaging-based architecture o Good communication
• Proven experience in operations management, technical support, or a similar role, preferably in a large enterprise environment.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal abilities, with a customer‑centric approach.
• Proficiency in project management methodologies and tools.
• Familiarity with platform engineering concepts, cloud technologies, and Agile methodologies.

About The Team

Our mission is delivering world class Enterprise Integration standards to support Hp Global Digital Transformation.

Job

Software

Schedule

Full time

Shift

No shift premium (India)

Travel

No

Relocation

No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal”