Lead Business Analyst

EPAM Systems; México; Remote; MXN 900,000 - 1,200,000; Full time

Job summary

EPAM Systems Inc in Mexico seeks a Lead Business Analyst to support a custom insurance policy administration app with a distributed team. You will investigate production issues, shape clear requirements, and guide delivery through solid documentation and collaboration.

You will create epics, features, and user stories in Azure DevOps, define solution approaches, and coordinate with business users, vendor analysts, and developers.

Qualifications

• 5+ years of business analysis experience in insurance-focused systems.
• At least 1 year of relevant leadership experience.
• Azure DevOps experience creating epics, features, and user stories.
• Advanced requirements elicitation and estimation skills.
• Strong documentation analysis skills and ability to produce clear artifacts.
• Solid SQL skills for data investigation and issue analysis.
• Excellent command of written and spoken English (B2+ level).

Responsibilities

• Lead investigation of complex production issues and define actionable next steps.
• Triage and coordinate resolution of production incidents with the core team.
• Create epics, features, and user stories in Azure DevOps for complex functionality.
• Define and document user requirements and solution approaches based on analysis.
• Support configuration activities across rating, UI, error messages, and document prototypes.
• Maintain a shared knowledge repository to capture knowledge transfer outcomes and processes.
• Liaise with business users, vendor analysts, and developers to align on requirements and decisions.

Skills

BA

Insurance domain knowledge

Leadership

Azure DevOps

SQL

Documentation

Requirements elicitation

Stakeholder liaison

Tools

Azure DevOps

SQL

Job description

We are looking for a Lead Business Analyst to support and evolve a custom insurance policy administration application with a distributed team. You will investigate production issues, shape clear requirements, and guide delivery through strong documentation and collaboration. Apply now to help drive reliable outcomes!ResponsibilitiesLead investigation of complex production issues and define actionable next stepsTriage and coordinate resolution of production incidents with the core teamCreate epics, features, and user stories in Azure DevOps for complex functionalityDefine and document user requirements and solution approaches based on analysisSupport configuration activities across rating, UI, error messages, and document prototypesMaintain a shared knowledge repository to capture knowledge transfer outcomes and processesLiaise with business users, vendor analysts, and developers to align on requirements and decisionsRequirements5+ years of business analysis experience in insurance-focused systemsAt least 1 year of relevant leadership experienceAzure DevOps experience creating epics, features, and user storiesAdvanced requirements elicitation and estimation skillsStrong documentation analysis skills and ability to produce clear artifactsSolid SQL skills for data investigation and issue analysisStrong leadership skills to guide requirements work across a distributed teamExcellent command of written and spoken English (B2+ level)Nice to haveInsurity experienceProperty and Casualty domain expertiseExperience in requirements and change managementProficiency in SQL for complex queries and troubleshootingWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.