Senior Business Analyst: Insurance Policy Delivery

EPAM Systems Inc; México; Remote; MXN 782,000 - 1,341,000; Full time

Job summary

EPAM Systems Inc. is seeking a Senior Business Analyst to support a long-running insurance policy administration application within a distributed team. You will investigate complex production issues, document requirements and solutions, and support configuration and delivery workflows.

Apply to help drive clarity and reliability! Responsibilities include triaging incidents, eliciting requirements from business users and vendor BAs, and creating epics and user stories in Azure DevOps.

Qualifications

• 3+ years of business analysis experience in software delivery.
• Hands-on experience writing epics, features, and user stories in Azure DevOps.
• Strong requirements elicitation and estimation skills.
• Strong documentation analysis and knowledge transfer documentation skills.
• Proven stakeholder management and cross-team collaboration experience.

Responsibilities

• Investigate complex functional and production issues and define next actions.
• Triage production incidents for the core team and coordinate resolution steps.
• Document issue understanding and produce solution-focused requirements artifacts.
• Elicit requirements from business users and vendor BAs and confirm acceptance criteria.
• Create epics, features, and user stories in Azure DevOps for complex functionality.
• Support configuration activities across rating, UI, error messages, and document prototypes.
• Contribute to and maintain the knowledge repository using MS Office and SharePoint.
• Collaborate with business users and the development team to clarify priorities and delivery plans.

Skills

Requirements elicitation

Stakeholder management

Cross-team collaboration

Investigation

Tools

Azure DevOps

MS Office

SharePoint

SQL

Job description

EPAM Systems Inc. is seeking a Senior Business Analyst to support a long-running insurance policy administration application within a distributed team. You will investigate complex production issues, document requirements and solutions, and support configuration and delivery workflows.

Apply to help drive clarity and reliability! Responsibilities include triaging incidents, eliciting requirements from business users and vendor BAs, and creating epics and user stories in Azure DevOps.