LATAM Sales Ops Specialist - End-to-End Order Flow

Jazwares-Mexico; Ciudad de México; Híbrido; MXN 350.000 - 550.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance for employees and 4%

401(k) retirement with Jazwares match

Disability insurance

Tuition reimbursement

Hybrid schedule—Mon–Thu onsite, Fri Wf

Volunteer time off (up to 16 hours/yr)

Descripción de la vacante

Jazwares is seeking a Sales Support Associate for LATAM to enable the sales organization through operational excellence. You will own the end-to-end order flow, ensure timely execution and delivery, and provide data-driven insights to mitigate risks and improve performance.

As a key partner to Account Managers and internal teams, you will optimize processes, manage imports, and support cross-border shipments to LATAM markets.

Formación

• 3+ years of professional experience in international business, import/export, logistics, or sales operations.
• Fluent bilingual proficiency in English and Spanish (written and verbal).
• Strong understanding of INCOTERM shipping processes and international logistics requirements.
• Excellent organizational, communication, and problem-solving skills with a proactive, team-oriented mindset.

Responsabilidades

• Own the end-to-end LATAM order flow from validation to final delivery and billing.
• Collaborate with Account Managers and cross-functional teams (Operations, Finance, Supply Chain, Legal).
• Ensure order accuracy and compliance with territory approvals and documentation for LATAM.
• Act as primary contact for customers and internal inquiries, resolving issues and escalating risks.
• Use ERP to maintain order data and generate actionable reporting and insights.
• Lead cross-functional reviews to track actions, milestones, and priorities.
• Support Sales with samples, marketing materials, and quotes to improve operational effectiveness.

Conocimientos

Bilingual English/Spanish

Import/Export

Logistics

Sales Operations

Excel

Educación

Bachelor's degree in Business Administration or related

Herramientas

ERP systems

Microsoft Word

PowerPoint

Outlook

Google Workspace

Descripción del empleo

Jazwares is seeking a Sales Support Associate for LATAM to enable the sales organization through operational excellence. You will own the end-to-end order flow, ensure timely execution and delivery, and provide data-driven insights to mitigate risks and improve performance.

As a key partner to Account Managers and internal teams, you will optimize processes, manage imports, and support cross-border shipments to LATAM markets.