LATAM Remote Contract Administrator — Compliance & Onboarding

BA Global Talent; Xico; Remote; MXN 466,000 - 838,000; Full time

Job summary

BA Global Talent is seeking a reliable, detail-oriented Remote Contract Administrator based in Latin America or the Caribbean to support a U.S.-based compliance services company. You will handle compliance workflows, meet deadlines, navigate the platform, and resolve routine payment and administrative questions.

You will join a team that values growth, autonomy, and impact while working in a fast-paced environment. Core hours overlap with U.S.

Qualifications

• Fluent in written and spoken English; Spanish or Portuguese is a plus.
• Experience in administrative support, client service, or operations is preferred.
• Comfortable working remotely and managing responsibilities independently.
• Highly organized, detail-oriented, and able to manage multiple tasks and deadlines.
• Strong written communication and interpersonal skills.
• Comfortable using software systems and able to learn new tools quickly.
• Reliable internet connection and a professional remote-work setup.
• Candidates must be based in Latin America or the Caribbean.

Responsibilities

• Respond to customer questions about compliance filings, payment processes, and platform navigation through email and chat.
• Guide new users through onboarding and help them learn how to use the platform.
• Monitor filing deadlines, task milestones, and client activity to keep workflows on track.
• Follow up with clients to collect missing information and help ensure filings are completed on time.
• Track payment activity and coordinate follow-up with the team as needed.
• Maintain accurate records of client communications, activity, and status updates in internal systems.
• Resolve routine administrative and operational issues independently and efficiently.
• Provide friendly, professional support that helps build client confidence and satisfaction.
• Identify opportunities to improve processes and the client experience.

Skills

Fluent in English

Strong written comms

Excellent organization

Detail-oriented

Multitasking

Remote-work self-motivated

Based in LATAM/Caribbean

Job description

BA Global Talent is seeking a reliable, detail-oriented Remote Contract Administrator based in Latin America or the Caribbean to support a U.S.-based compliance services company. You will handle compliance workflows, meet deadlines, navigate the platform, and resolve routine payment and administrative questions.

You will join a team that values growth, autonomy, and impact while working in a fast-paced environment. Core hours overlap with U.S.