Remote Contract Administrator (Latin America)

BA Global Talent; Xico; Remoto; MXN 466.000 - 838.000; Tempo pieno

Descrizione del lavoro

BA Global Talent is seeking a reliable, detail-oriented Remote Contract Administrator based in Latin America or the Caribbean to support a U.S.-based compliance services company. You will handle compliance workflows, meet deadlines, navigate the platform, and resolve routine payment and administrative questions.

You will join a team that values growth, autonomy, and impact while working in a fast-paced environment. Core hours overlap with U.S.

Competenze

• Fluent in written and spoken English; Spanish or Portuguese is a plus.
• Experience in administrative support, client service, or operations is preferred.
• Comfortable working remotely and managing responsibilities independently.
• Highly organized, detail-oriented, and able to manage multiple tasks and deadlines.
• Strong written communication and interpersonal skills.
• Comfortable using software systems and able to learn new tools quickly.
• Reliable internet connection and a professional remote-work setup.
• Candidates must be based in Latin America or the Caribbean.

Mansioni

• Respond to customer questions about compliance filings, payment processes, and platform navigation through email and chat.
• Guide new users through onboarding and help them learn how to use the platform.
• Monitor filing deadlines, task milestones, and client activity to keep workflows on track.
• Follow up with clients to collect missing information and help ensure filings are completed on time.
• Track payment activity and coordinate follow-up with the team as needed.
• Maintain accurate records of client communications, activity, and status updates in internal systems.
• Resolve routine administrative and operational issues independently and efficiently.
• Provide friendly, professional support that helps build client confidence and satisfaction.
• Identify opportunities to improve processes and the client experience.

Conoscenze

Fluent in English

Strong written comms

Excellent organization

Detail-oriented

Multitasking

Remote-work self-motivated

Based in LATAM/Caribbean

Descrizione del lavoro

BA Global Talent is seeking a reliable, detail-oriented, and highly organized Remote Contract Administrator based in Latin America or the Caribbean to support a U.S.-based compliance services company. In this role, you’ll help clients manage compliance workflows, meet filing deadlines, navigate the company’s software, and resolve routine payment and administrative questions.

You would be joining a fantastic group of people who not only demonstrate their belief in BA and its mission but also deliver fantastic results. If you are a self-starter and can thrive in a fast-paced environment, then this is the role for you!

Responsibilities:

• Respond to customer questions about compliance filings, payment processes, and platform navigation through email and chat.

• Guide new users through onboarding and help them learn how to use the platform.

• Monitor filing deadlines, task milestones, and client activity to keep workflows on track.

• Follow up with clients to collect missing information and help ensure filings are completed on time.

• Track payment activity and coordinate follow-up with the team as needed.

• Maintain accurate records of client communications, activity, and status updates in internal systems.

• Resolve routine administrative and operational issues independently and efficiently.

• Provide friendly, professional support that helps build client confidence and satisfaction.

• Identify opportunities to improve processes and the client experience.

Qualifications:

• Fluent in written and spoken English; Spanish or Portuguese is a plus.

• Experience in administrative support, client service, or operations is preferred.

• Comfortable working remotely and managing responsibilities independently.

• Highly organized, detail-oriented, and able to manage multiple tasks and deadlines.

• Strong written communication and interpersonal skills.

• Comfortable using software systems and able to learn new tools quickly.

• Reliable internet connection and a professional remote-work setup.

• Candidates must be based in Latin America or the Caribbean.

Time Zone:

Core working hours must overlap with U.S. Eastern or Central time zones.

Schedule:

Full-time.

Only resumes submitted in English will be considered.

All qualified applicants will receive consideration for job opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

BA Global Talent connects professionals across the Americas with meaningful opportunities at U.S. companies. We specialize in remote recruitment, HR operations, and workforce solutions, with a strong focus on transparency, support, and long-term success. At BA, you're never just a placement, you're part of a team that values growth, autonomy, and impact.