L2/L3 App Production Support Engineer — Drive Reliability

Accenture México

Monterrey

On-site

MXN 700,000 - 1,000,000

Full time

4 days ago
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Job summary

Accenture is seeking a Java-focused production support professional to join our team in Monterrey. The role emphasizes Spring Boot, core Java, and hands-on engineering support across complex applications.

You will engage in troubleshooting, root-cause analysis, and system architecture considerations while collaborating with global experts and utilizing cutting-edge tools and methodologies.

Qualifications

  • 4-8 years of experience in production support or engineering roles.
  • Proficiency in Java-based applications and modern observability practices.
  • Strong troubleshooting and RCA skills with system architecture understanding.

Skills

Spring Boot
Application Production Support L2/L3
Core Java
Engineering Support
Application Remediation
Troubleshooting RCA
System Architecture
Advanced English
Observability & Monitor
SQL / Database Troubleshooting
CI/CD & DevOps Tools

Tools

CI/CD Tools
DevOps Tools

Job description

Accenture is seeking a Java-focused production support professional to join our team in Monterrey. The role emphasizes Spring Boot, core Java, and hands-on engineering support across complex applications.

You will engage in troubleshooting, root-cause analysis, and system architecture considerations while collaborating with global experts and utilizing cutting-edge tools and methodologies.

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