Key Account Manager - Trade Marketing

Sandoz; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

Sandoz is seeking a results-driven sales professional to lead account management across designated key accounts in a dynamic, global pharmaceutical environment. You will develop customer strategies, negotiate contracts, and partner with marketing and medical teams to advance strategic programs.

You will drive sales growth, oversee promotional activities, and contribute to stakeholder mapping and CRM data quality.

Qualifications

• Experience in account management and sales within pharma or healthcare accounts.
• Strong negotiation and contract management skills.
• Ability to analyze markets, opportunities, and competitive intelligence.
• Familiarity with CRM systems and stakeholder mapping.

Responsibilities

• Drive sales, promotion and development in designated accounts to reach commercial goals.
• Lead strategy and tactical plans; prepare and negotiate contracts for target accounts.
• Organize customer events and programs with marketing/medical teams to support accounts.
• Map stakeholders and provide data for CRM with accurate, timely insights.
• Develop and coach a high-performing sales team and manage key commercial programs.

Skills

Account Management

Key Account Management

Sales Experience

CRM

Multitasking

Office Administration

Procurement

Promotion (Marketing)

Strategic Leadership

Customer Care

Tools

CRM

Job description

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally.
Join us, the future is ours to shape!

Major accountabilities:

• Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals -Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts -Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account -Analyze market situation including competitive intelligence activities on key accounts and key competitors -Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans -Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Sandoz CRM system.
• Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.
• Develop an effective sales team through training and coaching or management of key commercial programmes -Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key performance indicators:

• Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)
• Handling quality metrics & issues.
• Team management experience is preferred.
• Sales experience in multinational companies.
• Key account management experience.
• Clinical Trial Design, Data Review & Reporting.
• Innovative & Analytical Technologies.

Skills:

• Account Management.
• Compensations Management (Employees).
• Computer Programming.
• Cosmetics.
• Crm (Customer Relationship Management).
• Customer Care.
• Field Sales.
• Key Account Management.
• Multitasking Skills.
• Office Administration.
• Procurement.
• Promotion (Marketing).
• Strategic Leadership.
• Support Services.

Languages:

Why Sandoz?
Generic and biosimilar medicines are the backbone of the global pharmaceutical industry. Sandoz, a leader in this sector, provided more than 900 million treatments to patients in over 100 countries in 2024. Through investments in new development capabilities, production facilities, acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients access high-quality, affordable medicines in a sustainable way. Our open and collaborative culture is powered by talented and ambitious colleagues in an agile and collegial environment with impactful, flexible, and hybrid careers—where diversity is welcomed and personal growth is supported.

Commitment To Diversity And Inclusion

We are committed to creating an exceptional and inclusive work environment and diverse teams that represent the patients and communities we serve.

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