Key Account Manager Jr

Pepsico; San Nicolás de los Garza; Sur place; MXN 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Commission and bonuses

Health, dental and vision insurance

Professional development

Generous paid time off

Networking opportunities

Retirement savings plan

Résumé du poste

Crane Worldwide is seeking a dynamic Key Account Manager in Monterrey, MX to lead strategic client relationships and drive revenue growth within the Commercial and Sales division. You will engage with top accounts, negotiate terms, and collaborate cross-functionally to deliver tailored logistics solutions.

The role requires strong negotiation, relationship-building, and strategic planning skills, with readiness to travel as needed to meet clients and oversee regional activities in Monterrey and

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 5 years of experience in key account management, sales, or business development.
• Proven track record of managing and growing large client accounts.
• Excellent negotiation, communication, and interpersonal skills.
• Strong strategic thinking and problem-solving abilities.
• Proficiency in CRM software and sales management tools.
• Willingness to travel as required.

Responsabilités

• Manage and nurture relationships with a portfolio of key clients.
• Develop and execute strategic account plans to achieve long-term sales objectives.
• Identify opportunities for upselling and cross-selling within existing key accounts.
• Collaborate with internal teams to ensure client needs are met and expectations are exceeded.
• Conduct regular business reviews with key clients to assess performance and gather feedback.
• Negotiate contracts, pricing, and terms of service with key clients.
• Stay informed about industry trends to provide relevant insights and solutions.
• Meet and exceed sales targets for assigned key accounts in the Commercial and Sales sector.
• Represent the company professionally with key clients in Monterrey and beyond.

Connaissances

Negotiation skills

Strategic account management

Communication

CRM proficiency

Travel willingness

Formation

Bachelor's degree in Business Administration, Marketing, or related field

Outils

CRM software

Sales tools

Description du poste

About the Role

Our client is looking for a dynamic and experienced Key Account Manager to join their team in Monterrey, Nuevo León. This role is pivotal within the Commercial and Sales division, focusing on managing and growing relationships with the company's most important clients. The ideal candidate will possess a strong understanding of strategic account management, excellent negotiation skills, and a proven ability to drive revenue growth through deep client engagement. You will be responsible for understanding client needs, developing tailored solutions, and ensuring client satisfaction and retention. This is an exciting opportunity to work with a leading company in a major industrial and business hub. The role requires a proactive approach and the ability to collaborate effectively with internal teams to deliver exceptional value to key accounts. Based in Monterrey, Nuevo León, MX, you will be the primary point of contact for strategic partners.

Key Responsibilities

• Manage and nurture relationships with a portfolio of key clients, acting as their primary point of contact.


• Develop and execute strategic account plans to achieve long-term sales and business objectives within assigned key accounts.


• Identify opportunities for upselling and cross-selling within existing key accounts.


• Collaborate with internal teams (e.g., product, marketing, support) to ensure client needs are met and expectations are exceeded.


• Conduct regular business reviews with key clients to assess performance, gather feedback, and identify areas for improvement.


• Negotiate contracts, pricing, and terms of service with key clients.


• Stay informed about industry trends and client business strategies to provide relevant insights and solutions.


• Meet and exceed sales targets for assigned key accounts in the Commercial and Sales sector.


• Represent the company professionally in all interactions with key clients in Monterrey, Nuevo León, MXand potentially beyond.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.


• Minimum of 5 years of experience in key account management, sales, or business development, preferably in the Commercial and Sales industry.


• Proven track record of successfully managing and growing large client accounts.


• Excellent negotiation, communication, and interpersonal skills.


• Strong strategic thinking and problem-solving abilities.


• Proficiency in CRM software and sales management tools.


• Ability to build strong relationships and influence stakeholders at various levels.


• Demonstrated ability to meet and exceed sales quotas.


• Experience working within the dynamic business environment of Monterrey, Nuevo León, MXis a plus.


• Must be willing to travel as required to meet with clients.

Benefits

• Competitive annual salary of Mexican Pesos.


• Attractive commission and bonus structure based on account growth.


• Comprehensive health, dental, and vision insurance.


• Opportunities for professional development and advancement.


• Generous paid time off.


• Networking opportunities with industry leaders.


• Retirement savings plan.

Description

Essential Job Functions

• Client Facing Role that manages the overall business relationship


• Account mapping, business unit breakdown (touchpoints to align regional/global team)


• Run QBRs & ensure they are properly prepared for


• Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly


• Report Creation / Monitoring / Distribution (responsible/accountable)


• Performance management (responsible/accountable)


• Market Analysis / Industry Awareness


• Drives collaborative efforts internally by supporting and sharing best practices in the following key areas:
  
  
  • Client Reviews Strategic Business Plans
  
  
  • Value add Programs Process Improvements
  
  
  • Tender Management Technology Solutions
  
  


• Impact & coverage analysis > identify service or opportunity gaps


• Penetrate organizational structure and develop relationship beyond main points of contact


• Maintain rates and assess yields monthly


• Monitor account for timely payments and assist with collections on past due invoices


• Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network


• When necessary, travel within region to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfaction


• Ensure all company policies and regulatory requirements are adhered to


• Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources


• Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contribution


• Other duties as assigned

Other Skills & Abilities

• Excellent Organizational Skills


• Excellent written and verbal skills


• Excellent presentation and interpersonal skills


• Thorough knowledge of transportation industry logistics and freight forwarding


• Thorough knowledge of successful sales techniques


• Strong computer skills including Microsoft Office suite


• Detail oriented, able to multitask and meet deadlines


• Self-motivated, able to work in a team and independently


• Good analytical and program management skills; ability to define, develop and document business processes and procedures