Strategic Key Account Manager — Crane Services (Mexico)

Sarens; Santiago de Querétaro; Remote; MXN 600,000 - 900,000; Full time

Job summary

Sarens is seeking an experienced Key Account Manager to lead and expand relationships with our most valuable clients from anywhere in Mexico. This fully remote role concentrates on strategic account growth and long-term partnerships.

You will align our client's solutions with client objectives, conduct regular business reviews, and identify upsell opportunities across a portfolio of high-value accounts with emphasis on Saltillo region partnerships.

Responsibilities

• Develop and execute strategic account plans for a portfolio of key clients.
• Serve as the primary point of contact for assigned key accounts, building strong, trusted relationships.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Understand client business objectives and challenges, and articulate how our client's solutions deliver value.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for growth.

Job description

About the Role

Our client, a premier provider of supply chain optimization software, is seeking an accomplished Key Account Manager to manage and grow their most valuable client relationships. This is a fully remote role, perfect for an experienced sales professional who excels at building long‑term partnerships and driving account expansion. You will be responsible for understanding the strategic objectives of your key accounts and aligning our client's solutions to meet their evolving needs. The ideal candidate possesses a consultative sales approach, exceptional communication skills, and a proven ability to manage complex, high‑value accounts. This is an outstanding opportunity to work from anywhere in Mexico and make a significant impact on client success and revenue growth, with a strong focus on opportunities originating from or managed within the Saltillo, Coahuila, MX region.

Key Responsibilities

• Develop and execute strategic account plans for a portfolio of key clients.
• Serve as the primary point of contact for assigned key accounts, building strong, trusted relationships.
• Identify opportunities for upselling and cross‑selling within existing accounts.
• Understand client business objectives and challenges, and articulate how our client's solutions deliver value.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for growth.