Key Account Manager, FMCG — Retail Growth & Strategy

Gamma Recruitment; Ciudad de México; On-site; MXN 420,000 - 660,000; Full time

Job summary

Gamma Recruitment in Mexico City is seeking an Account Manager to support key retail accounts, drive sales, and implement customer strategies across the consumer goods sector.

You will collaborate with cross-functional teams, analyze performance, and help manage relationships with major retailers like Walmart, Sam's Club, and Costco. Ideal candidates have 3–5 years in KAM or sales and advanced Excel and English.

Qualifications

• Bachelor's degree in business administration, marketing, international business, engineering, or related field.
• 3–5 years of experience in Key Account Management, Sales, or Commercial roles in Consumer Goods (FMCG).
• Proven experience with major retailers such as Walmart, Sam's Club, Costco.
• Experience with forecasts, commercial planning, promotions and retail execution.
• Advanced Excel skills and strong analytical capabilities.
• Advanced English, written and spoken, for regional or global meetings.
• Experience with Power BI, Tableau, SAP or similar ERP/reporting tools is a plus.

Responsibilities

• Support the commercial relationship with strategic retail accounts, including Walmart, Sam's Club, Costco, and other key customers.
• Execute annual business plans aligned with commercial objectives and customer needs.
• Monitor sales performance, inventory levels, sell-in/sell-out, promotions, and customer KPIs.
• Prepare and analyze sales reports to identify opportunities, risks, and actionable insights.
• Coordinate with Demand Planning, Supply Chain, Finance, Marketing, Customer Service, and Trade Marketing for flawless execution.
• Participate in forecasting and support Demand Planning processes.
• Assist in pricing strategies, promotional plans and customer negotiations.
• Track purchase orders, product availability, and service levels to ensure continuity.
• Build strong customer relationships while maintaining high service and responsiveness.
• Ensure timely follow-up on requests and business reviews with stakeholders.
• Maintain accurate sales data and generate executive reports using Excel and internal tools.

Skills

Advanced Excel

Power BI

Tableau

SAP

ERP systems

Analytical mindset

Advanced English

Education

Bachelor's degree in Business Administration

Tools

Power BI

Tableau

SAP

Job description

Gamma Recruitment in Mexico City is seeking an Account Manager to support key retail accounts, drive sales, and implement customer strategies across the consumer goods sector.

You will collaborate with cross-functional teams, analyze performance, and help manage relationships with major retailers like Walmart, Sam's Club, and Costco. Ideal candidates have 3–5 years in KAM or sales and advanced Excel and English.