KA Sales Representative

Mindray Bio-Medical Electronics Co., Ltd.; Monterrey; Hybrid; MXN 600,000 - 900,000; Full time

Job summary

Mindray Bio-Medical Electronics Co., Ltd. in Monterrey seeks a breakthrough-focused Key Account professional to drive strategic hospital relationships, manage in-hospital projects, and collaborate with SKA, CAS, Marketing and distributors.

You will lead account plans for major hospitals, centers, and groups, build executive relationships, grow revenue, and coordinate cross-functional teams for successful implementations.

Responsibilities

• Develop and execute strategic account plans for key hospitals, healthcare groups, imaging centers, and large healthcare organizations.
• Build and maintain relationships with hospital directors, department heads (HODs), radiology managers, clinical leaders, procurement teams, and decision makers.
• Identify new business opportunities and expansion projects within assigned territories.
• Establish strong customer engagement programs to increase Mindray brand awareness and customer loyalty.

Job description

Based on the responsibilities and organization references found in internal Mexico MIS sales planning documents, the Monterrey KA role is positioned as a breakthrough-focused Key Account sales function, responsible for developing hospital relationships, driving strategic projects, managing in-hospital channels, and collaborating with SKA, CAS, Marketing, and distributors.

Strategic Account Development

• Develop and execute strategic account plans for key hospitals, healthcare groups, imaging centers, and large healthcare organizations.
• Build and maintain relationships with hospital directors, department heads (HODs), radiology managers, clinical leaders, procurement teams, and decision makers.
• Identify new business opportunities and expansion projects within assigned territories.
• Establish strong customer engagement programs to increase Mindray brand awareness and customer loyalty.

Sales & Business Growth

• Achieve annual, quarterly, and monthly revenue targets for the Medical Imaging product portfolio.
• Manage the sales pipeline and ensure timely progression of opportunities through all sales stages.
• Drive project identification, quotation preparation, negotiation, and contract closure.
• Maintain accurate forecasting and opportunity management through CRM systems.
• Develop and execute territory growth plans to expand market share.

Key Account & Project Management

• Lead strategic customer projects from opportunity creation through installation and post-sales follow-up.
• Coordinate internal and external resources to ensure successful project execution.
• Monitor competitive activities and propose strategies to increase win rates.
• Support large tender and procurement projects in collaboration with Strategic Key Account (SKA) teams.
• Collaborate with authorized distributors and channel partners to maximize account coverage and performance.
• Guide distributors in customer engagement, project execution, and sales strategy.
• Ensure distributor compliance with company pricing, commercial policies, and operational processes.
• Build strong partnerships while protecting company interests and business objectives.

Cross-functional Collaboration

• Work closely with Clinical Application Specialists (CAS), Marketing, Service, Product Management, and SKA teams.
• Organize customer meetings, workshops, clinical demonstrations, and product presentations.
• Support marketing campaigns, product launches, clinical events, and academic activities.
• Facilitate effective communication between customers and internal stakeholders.

Customer Relationship Management

• Establish executive-level relationships with key decision makers.
• Conduct regular customer visits and account reviews.
• Monitor customer satisfaction and proactively resolve issues.
• Develop customer advocacy and KOL (Key Opinion Leader) relationships where appropriate.

Reporting & Business Governance

• Maintain accurate sales forecasts and account plans.
• Submit regular business reviews and opportunity updates.
• Track key performance indicators and business development activities.
• Provide market intelligence, competitor updates, and customer insights.