Account Data Capture & Validation Specialist

Citigroup Inc.; Ciudad de México; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

Citi in Mexico City seeks an Ops Support Specialist 4 to provide day-to-day operations support, including record/documentation maintenance, account updates, imaging, and opening of accounts in coordination with the Core team.

The role also acts as a liaison among operations staff, relationship managers, project managers, custodians, and clients, ensuring processes align with Citi's operations framework and risk controls.

Formación

• 1-3 years of relevant experience in ops or similar roles
• Experience in business office or operational environments
• Proficient with computers and complex databases/spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Familiar with activities, policies and procedures of a basic work area

Responsabilidades

• Follow procedures to complete complex assignments and resolve problems requiring investigation
• Provide team assistance, lead special projects, train new hires, guide junior staff
• Conduct basic analysis and workflow management
• Support a wide range of products and services
• Communicate updates to senior managers and support risk mitigation efforts
• Assess risk in business decisions and escalate control issues with transparency

Conocimientos

Operational experience

Office environment

Database/spreadsheet skills

Attention to detail

Policy & compliance awareness

Team coordination

Educación

High School diploma or equivalent

Descripción del empleo

Citi in Mexico City seeks an Ops Support Specialist 4 to provide day-to-day operations support, including record/documentation maintenance, account updates, imaging, and opening of accounts in coordination with the Core team.

The role also acts as a liaison among operations staff, relationship managers, project managers, custodians, and clients, ensuring processes align with Citi's operations framework and risk controls.