Junior Product Owner - Digital Acquisition & Operations

09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex; Xico; On-site; MXN 180,000 - 260,000; Full time

Job summary

The 09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex is seeking an entry-level Ops Sup Analyst I to provide day-to-day operations support across recordkeeping, account maintenance, imaging and client coordination with the Operations - Core Team.

You will act as a liaison between operations staff, relationship managers, project managers, custodians and clients, ensuring timely processing and adherence to process standards.

Qualifications

• Previous relevant experience preferred.
• Proficient in Microsoft Office.
• General knowledge of client reporting across the industry and our competitors.
• Working knowledge of SQL environments and database queries.
• Proven organization and time management skills.
• Demonstrated problem-solving and decision-making skills.
• Clear and concise written and verbal communication skills.

Responsibilities

• Perform business analysis and documentation of current and future state of Client Reports and Advices (letters, notices, and confirms).
• Provide regular status updates for all project participants and create presentations for steering committee updates.
• Work with Legal & Compliance teams to obtain sign-off on regulatory requirements.
• Serve as primary liaison between business stakeholders and technology, advising on options, risks, costs and timelines.
• Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and timelines.
• Create and facilitate training sessions, demos and write UAT scripts and business scenarios.
• Create, manage and maintain project plans and act as the project manager for follow-ups across departments.
• Work on multiple projects delivering regulatory client deliverables (statements, performance reporting, advices, letters).
• Fulfilling client needs while delivering exceptional client experience and monitoring metrics.
• Assess risk when decisions are made, ensuring compliance with laws, rules and policies.

Skills

Microsoft Office

Client reporting knowledge

Organization & time management

Problem solving & decision making

Written & verbal communication

SQL basics

Education

Bachelor’s degree

Tools

Jira

SQL

APIs (basic)

Excel

Job description

The 09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex is seeking an entry-level Ops Sup Analyst I to provide day-to-day operations support across recordkeeping, account maintenance, imaging and client coordination with the Operations - Core Team.

You will act as a liaison between operations staff, relationship managers, project managers, custodians and clients, ensuring timely processing and adherence to process standards.