Junior HR Operations & Projects Analyst

Citigroup Inc.; Ciudad de México; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

Citi in Mexico City is seeking an entry-level Ops Sup Analyst 1 to provide day-to-day operations support, document upkeep, and client service coordination. You will liaise with operations staff, relationship managers, project managers and clients to ensure smooth processing of accounts and records.

The role emphasizes data accuracy, process adherence, and timely communication while aligning with Citi operations standards.

Formación

• Bachelor’s degree or equivalent experience.
• Proficient in Microsoft Office.
• Working knowledge of SQL environments and database queries.
• Strong organizational and time-management skills.
• Clear written and verbal communication.

Responsabilidades

• Document and analyze current and future state of client reports and advices.
• Provide status updates and create presentations for steering committees.
• Coordinate with Legal & Compliance for sign-offs on regulatory requirements.
• Act as liaison between business stakeholders and technology, advising on priorities and timelines.
• Create and facilitate user acceptance test scripts and business scenarios.
• Manage project plans and follow-ups across departments.
• Deliver regulatory client deliverables and maintain documentation.
• Uphold risk controls and ethical standards in decisions.

Conocimientos

Microsoft Office

SQL knowledge

Time management

Communication skills

Educación

Bachelor’s degree or equivalent

Herramientas

Snow platform

Descripción del empleo

Citi in Mexico City is seeking an entry-level Ops Sup Analyst 1 to provide day-to-day operations support, document upkeep, and client service coordination. You will liaise with operations staff, relationship managers, project managers and clients to ensure smooth processing of accounts and records.

The role emphasizes data accuracy, process adherence, and timely communication while aligning with Citi operations standards.