Junior Healthcare IT Analyst - Guadalajara (Onsite/Hybrid)

Greymatter Innovationz; Región Centro; On-site; MXN 201,000 - 223,000; Full time

Job summary

Greymatter Innovationz invites applications for a Healthcare IT Support Analyst in Guadalajara, Mexico. Ideal candidates are analytical, eager to learn new systems, with 0–2 years in IT support or related areas and a willingness to pursue Epic certification.

Requirements include basic technical knowledge, strong Excel skills, and excellent communication. The role is onsite with benefits and a net monthly salary of MXN 18,000–20,000.

Qualifications

• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Basic technical knowledge and proficiency in Microsoft Excel.
• Willingness to pursue Epic certification and structured training.

Responsibilities

• Assist with IT support for Healthcare IT systems in a service desk environment.
• Analyze data and help optimize workflows within healthcare applications.
• Support EHR/EMR-related tasks and user training as needed.
• Collaborate with team to resolve system issues and improve process efficiency.

Skills

Analytical thinking

Troubleshooting

Problem-solving

Communication

Organizational skills

Interpersonal skills

Ability to learn new apps

Tools

Microsoft Excel

Job description

Greymatter Innovationz invites applications for a Healthcare IT Support Analyst in Guadalajara, Mexico. Ideal candidates are analytical, eager to learn new systems, with 0–2 years in IT support or related areas and a willingness to pursue Epic certification.

Requirements include basic technical knowledge, strong Excel skills, and excellent communication. The role is onsite with benefits and a net monthly salary of MXN 18,000–20,000.