Junior Gaming Community Support Agent

transperfect; Ciudad de México; Presencial; MXN 223.200 - 334.800; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing training opportunities

Diverse gaming projects

Collaborative team environment

Descripción de la vacante

TransPerfect in Ciudad de México is looking for a junior Player Support Agent to join their dedicated gaming team. You will provide exceptional support to gaming communities and help developers enhance player experiences. Responsibilities include addressing community requests, maintaining knowledge of gaming updates, and tracking support data.

The ideal candidate possesses a strong command of English and is passionate about video games, with excellent organizational skills. Join a vibrant, multicultural environment where you can grow your skills in the gaming industry.

Formación

• Excellent oral and written communication in English.
• Ability to work independently with minimal supervision.
• Strong understanding of gaming communities and platforms.

Responsabilidades

• Process community support requests efficiently.
• Become familiar with the games supported.
• Track data on issues and resolutions.

Conocimientos

Native level of English

Interpersonal skills

Organizational skills

Knowledge of Google Workspace

Multitasking and prioritization

Engagement with gaming social media

Passion for video games

Descripción del empleo

TransPerfect in Ciudad de México is looking for a junior Player Support Agent to join their dedicated gaming team. You will provide exceptional support to gaming communities and help developers enhance player experiences. Responsibilities include addressing community requests, maintaining knowledge of gaming updates, and tracking support data.

The ideal candidate possesses a strong command of English and is passionate about video games, with excellent organizational skills. Join a vibrant, multicultural environment where you can grow your skills in the gaming industry.