Multilingual Game Support Pro (Arabic/Spanish/English)

Keywords Studios; Ciudad de México; Presencial; MXN 182.800 - 218.959; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary: $18,000 gross

Descripción de la vacante

Keywords Studios Mexico is seeking customer service representatives for written support. You will engage with players via chat, email, and ticketing systems, resolving issues like lost accounts and game questions.

This role requires strong written English, plus Spanish and Arabic, and a willingness to work full-time in the Mexico City office. You will join a team focused on delivering high-quality customer service in a fast-evolving environment, with opportunities for career growth and a

Formación

• Strong written and verbal communication skills in English, Spanish and Arabic.
• Ability to multi-task.
• Ability to adapt in a constant evolution environment.
• Excellent customer service skills.
• Ability to actively listen to instructions and execute tasks communicated.
• Full-time availability.
• Living in Mexico City or Estado de Mexico.
• Availability to work at the office in Col. Del Valle.

Responsabilidades

• Communicate with players and resolve issues regarding lost accounts or questions about game details.
• Provide excellent customer service via chat, email, and ticketing systems.

Conocimientos

Multilingual communication

Written and verbal English/Spanish/Ar

Educación

High School Diploma

Descripción del empleo

Keywords Studios Mexico is seeking customer service representatives for written support. You will engage with players via chat, email, and ticketing systems, resolving issues like lost accounts and game questions.

This role requires strong written English, plus Spanish and Arabic, and a willingness to work full-time in the Mexico City office. You will join a team focused on delivering high-quality customer service in a fast-evolving environment, with opportunities for career growth and a