Junior Automation & Reliability Engineer

120 SFDC Mexico S. de R.L. de C.V.; Ciudad de México; On-site; MXN 420,000 - 520,000; Full time

Job summary

Salesforce is seeking a Software Engineer — Automation & Reliability for Mexico City. You’ll investigate issues, build automation, and develop AI-driven workflows to improve case handling and production reliability.

Join a mentorship-driven environment, contribute to scalable systems, and grow through hands-on engineering across the lifecycle, with exposure to cloud platforms and CI/CD practices.

Qualifications

• Foundational programming skills in at least one language (Python/Java/JS/TS/Go).
• Understanding of data structures, APIs, testing, version control, and debugging.

Responsibilities

• Investigate and resolve support cases, defects, and integration issues.
• Build automation for recurring tasks like access requests and log analysis.
• Develop AI agents and workflows to classify cases and retrieve knowledge.
• Identify root causes and improve code, monitoring, tests and docs.
• Write, test, review, and deploy maintainable software using engineering practices.

Skills

Python

Java

JavaScript

TypeScript

Go

Education

Bachelor's degree in Computer Science or related

Tools

CI/CD pipelines

Job description

Salesforce is seeking a Software Engineer — Automation & Reliability for Mexico City. You’ll investigate issues, build automation, and develop AI-driven workflows to improve case handling and production reliability.

Join a mentorship-driven environment, contribute to scalable systems, and grow through hands-on engineering across the lifecycle, with exposure to cloud platforms and CI/CD practices.