IT Support Technician: Fast-Paced, Impactful Tech Help

stoneridge; Ciudad Juárez; Presencial; MXN 167.000 - 279.000; Jornada completa

Descripción de la vacante

Stoneridge in Ciudad Juárez, Mexico, seeks an IT Technician to provide frontline IT support for computer systems, software, networks, printers and mobile devices. You will troubleshoot issues, configure equipment, and manage user access in a fast-paced environment.

The role also involves supporting cybersecurity initiatives, documenting incidents, and assisting with IT projects while maintaining a strong focus on customer service and problem-solving.

Formación

• Strong problem-solving skills
• Customer service orientation

Responsabilidades

• Provide first and second-level IT support for computer systems, software, network connectivity, printers, mobile devices and other IT equipment.
• Troubleshoot hardware and software issues, install and configure IT equipment, manage user accounts and access permissions, support cybersecurity initiatives, document incidents, and assist with IT projects.

Descripción del empleo

Stoneridge in Ciudad Juárez, Mexico, seeks an IT Technician to provide frontline IT support for computer systems, software, networks, printers and mobile devices. You will troubleshoot issues, configure equipment, and manage user access in a fast-paced environment.

The role also involves supporting cybersecurity initiatives, documenting incidents, and assisting with IT projects while maintaining a strong focus on customer service and problem-solving.