Tecnico de IT

stoneridge; Ciudad Juárez; Presencial; MXN 167.000 - 279.000; Jornada completa

Descripción de la vacante

Stoneridge in Ciudad Juárez, Mexico, seeks an IT Technician to provide frontline IT support for computer systems, software, networks, printers and mobile devices. You will troubleshoot issues, configure equipment, and manage user access in a fast-paced environment.

The role also involves supporting cybersecurity initiatives, documenting incidents, and assisting with IT projects while maintaining a strong focus on customer service and problem-solving.

Formación

• Strong problem-solving skills
• Customer service orientation

Responsabilidades

• Provide first and second-level IT support for computer systems, software, network connectivity, printers, mobile devices and other IT equipment.
• Troubleshoot hardware and software issues, install and configure IT equipment, manage user accounts and access permissions, support cybersecurity initiatives, document incidents, and assist with IT projects.

Descripción del empleo

Since 1965, Stoneridge has designed and manufactured advanced, award-winning technologies including driveline and transmission actuation systems, vision systems, emissions control systems, safety systems, and security and monitoring systems for vehicle OEMs in the commercial vehicle, automotive, off-highway and agricultural vehicle markets. We're focused on the areas of greatest market need - both today and tomorrow. Our core products and technologies are aligned with industry megatrends including safety and security, vehicle intelligence, fuel efficiency and emissions. Join the Stoneridge Team as we continue to build upon our strong history and reputation for quality products to deliver innovative products and systems that address a need, exceed our customers' expectations, and motivate our team.

The IT Technician is responsible for providing first and second-level technical support for computer systems, software, network connectivity, printers, mobile devices, and other IT equipment. Key responsibilities include troubleshooting hardware and software issues, installing and configuring IT equipment, managing user accounts and access permissions, supporting cybersecurity initiatives, documenting incidents, and assisting with IT projects. The role requires strong problem-solving skills, customer service orientation, and the ability to work effectively in a fast-paced environment.