Internal Change & Programs Lead for Client Delivery

tinuiti; Ciudad de México; Híbrido; MXN 900.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited PTO

Hybrid work model

16 paid holidays

Descripción de la vacante

Tinuiti in Mexico City seeks a seasoned Program Manager to drive internal operations for the Client Delivery leadership. You will organize leadership cadences, track progress, and translate inputs into clear decisions.

The role requires 5+ years in project or program management, ideally in an agency or consultancy, near-native English, high EQ, and hands-on ability to move initiatives to completion across cross-functional teams.

Formación

• Near-native written and spoken English.
• 5+ years in project or program management, ideally inside an agency, consultancy, or professional services environment.
• High EQ; able to read a room, manage up, and handle senior stakeholders.
• Genuinely organized and diligent; nothing you own gets dropped.
• Adaptable and able to tailor processes to the business needs.

Responsabilidades

• Run the leadership operating cadence: agendas, pre-reads, decisions captured, owners assigned, follow-through tracked.
• Program manage internal change initiatives end to end, including process rollouts, tooling changes, and new ways of working across Client Delivery.
• Track commitments across senior leaders and close the loop when things stall, without needing authority to do it.
• Build and maintain internal operating artifacts leadership relies on: trackers, status views, org and process documentation.
• Prepare materials for executive and cross-functional reviews; turn inputs into a clear, decision-ready view.
• Coordinate across Resource Management, Finance, Product, PMO, and RevOps to unblock work.
• Spot friction in how the organization operates and propose fixes, not just flag issues.

Conocimientos

Project management

Program management

Stakeholder management

Agency/consultancy experience

Communication skills

Descripción del empleo

Tinuiti in Mexico City seeks a seasoned Program Manager to drive internal operations for the Client Delivery leadership. You will organize leadership cadences, track progress, and translate inputs into clear decisions.

The role requires 5+ years in project or program management, ideally in an agency or consultancy, near-native English, high EQ, and hands-on ability to move initiatives to completion across cross-functional teams.