Inside Sales Representative (Senior Creative Specialist)

THE/STUDIO; Región Centro; Remote; MXN 482,000 - 904,000; Full time

Job summary

THE/STUDIO is a fully remote company building the operating system for product creation, with a global client base and a fast-growing inbound engine. We seek a high-energy Senior Creative Specialist who owns the inbound sales cycle and nurtures repeat business.

You’ll guide leads through production journeys, overcome objections, and collaborate with Lead Gen, Production and Design teams, all while maintaining CRM hygiene in Pipedrive.

Qualifications

• 2–5 years of recent, quota‑carrying sales experience in a consultative role.
• High-velocity experience handling high-volume inbound leads in SMB/tech/service environments.
• Exceptional verbal and written presentation skills for video calls.

Responsibilities

• Own the full inbound sales cycle and guide leads through their production journey.
• Nurture a healthy book of repeat accounts and turn initial buyers into long-term partners.
• Maintain CRM hygiene with Pipedrive and manage quick, structured email sequences.
• Collaborate with Lead Gen, Production, and Design teams to ensure accurate execution and post-sale follow-ups.
• Learn the ins and outs of Supply Chain, Manufacturing, Design, and Product Development to map high-value solutions.

Skills

Quota-carrying sales

High-velocity inbound leads

Video presentation skills

CRM discipline

Creative instincts

Remote work setup

Tools

Pipedrive

Adobe Illustrator

Job description

100% Remote (Priority Regions: South Africa, Latin America, & Europe)

Note: While we are a work-from-anywhere global team, customer-facing roles strictly operate during US Business Hours (EST/PST). Professional-level English proficiency (C1/C2) is non-negotiable.

The Vision: Building the Operating System for Product Creation

Since 2013, THE/STUDIO has been building the definitive operating system for product creation. We are combining modern SaaS technology with custom manufacturing to make producing physical goods as seamless, fast, and scalable as launching software.

We operate two core platforms: Customize Now (our best-in-class, on-demand manufacturing platform) and Source Anything (our new SaaS product that enables customers to seamlessly work with global factories beyond our own network).

We are a profitable, previously Silicon Valley-backed, fully remote company, and we are not just looking to improve manufacturing, we are looking for a visionary operator to help us truly revolutionize the global supply chain.

The Role

We are looking for a high-energy, consultative Senior Creative Specialist to own our inbound engine. You will manage a high-volume, high-velocity stream of inbound opportunities. You aren't just an order-taker or customer support rep; you are a trusted advisor who uncovers deep client needs, closes the initial deal with urgency, and actively nurtures accounts to maximize repeat business.

What You’ll Do

• Consult & Close: Own the full inbound sales cycle. Guide inbound leads through their production journey, confidently handle objections, and position THE/STUDIO as the premier alternative to "cheap but risky" sourcing options.
• Nurture the Engine: Go beyond the one-off sale. Build and manage your own healthy book of repeat accounts, turning initial inbound buyers into long‑term partners.
• Pipeline Speed & Discipline: Manage a high-volume pipeline in Pipedrive with military precision, fast sales cadences, and flawless CRM hygiene.
• Cross-Functional Ownership: Collaborate closely with our Lead Generation, Production, and Design teams to ensure accurate execution while maintaining a tight grip on order tracking and post-sale follow‑ups.
• Industry Mastery: We will teach you the ins and outs of Supply Chain, Manufacturing, Design, and Product Development so you can challenge your prospects and map high-value solutions.

Why This Role Is Exciting

• Direct Access to Leadership: You will have the opportunity to work directly with our CEO and executive team, giving you high visibility, direct mentorship, and a seat at the table.
• Product & Strategic Influence: We operate with flat hierarchies. Your daily insights from the ground level will directly shape our product roadmap, workflows, and company strategy.
• Rapid Scale & Career Trajectory: We are growing rapidly. Joining us right now means high autonomy, minimal red tape, and massive room for personal and professional acceleration.

The Profile We’re Looking For (Our Core Pillars)

Our Founder/CEO defines our top performers by three distinct traits. If this describes how you operate, you will thrive here:

• Raw Intelligence & Problem‑Solving: High processing power, business acumen, and logical reasoning. You can think on your feet, connect complex ideas, and break down ambiguous problems quickly.
• "Give a Shit" Energy (Extreme Ownership): You take 100% accountability for your domain and outcomes. You don't make excuses or blame external factors. You look inward, find solutions, and push across the finish line.
• Rapid Adaptation & Radical Candor: You embrace blunt, constructive feedback and pivot instantly without ego. You excel in a fast‑moving environment where you need to act with urgency without waiting for hand‑holding.

What You Bring

• 2–5 years of recent, quota‑carrying sales experience (Account Executive or consultative Inside Sales experience preferred).
• High‑Velocity Experience: A proven track record of handling high‑volume inbound leads in an SMB, tech, or service‑based environment.
• High‑Energy Video Presence: Exceptional verbal and written presentation skills. You are confident jumping on video calls to consult with creators and brand founders.
• CRM Discipline: High proficiency with CRM workflows (Pipedrive experience is a huge plus) and managing quick, structured email sequences.
• Creative Instincts: Interest in apparel, custom products, or manufacturing is a strong plus. (Collaborating with designers or having basic Adobe Illustrator knowledge is a massive advantage).
• Remote Infrastructure: Laptop/desktop (8GB+ RAM), stable internet connection (10+ Mbps), and a quiet, professional workspace for calls.

Compensation & Terms

• Flexible Compensation: We offer a competitive base salary + uncapped commissions designed to heavily reward top‑tier closers and account builders.
• On‑Target Earnings (OTE): Expected $2,400+ per month (base + uncapped commission structure), highly flexible depending on experience. Our current high performers earn up to $4500 OTE
• Employment Type: Full-time, exclusive independent contractor role.

Our Hiring Process

• Initial Screen: Brief intro chat to evaluate mutual fit, communications, and expectations.
• Hiring Manager / Team Interview: Deep dive into your hard skills, past track record, and problem‑solving approach.
• Assessment / Case Study: (If applicable for the role) Practical demonstration of your capabilities.
• Final Executive Interview: Conversation with key team members.
• Reference Checks: Verification of past performance with former leaders and CEOs.

Note that every role is different, so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive, we may not be able to provide feedback to all applications.

THE/STUDIO is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, high-performance culture free from discrimination.