Inside Sales Leader

AL7938 GE Grid Solutions, S.A. de C.V.; Monterrey; Presencial; MXN 350.000 - 600.000; Jornada completa

Descripción de la vacante

GE Vernova in Monterrey seeks a sales professional to support our Grid Solutions portfolio for power utilities and industrial customers. You will collaborate with Key Account Managers, Distributors, and Channel Partners to move bids, orders, reports, and contracts forward.

This role targets candidates with 5+ years in sales or customer support for technical products, and fluent Spanish and English. Strong communication and multitasking are essential.

Formación

• Minimum 5 years direct experience in sales or customer support of a technical product.
• Strong verbal and written communication in Spanish and English.
• Ability to coordinate with multiple internal teams and customers.

Responsabilidades

• Support sales organization to achieve business objectives and manage standard sales tasks.
• Liaise between outside sales, customers, and internal product support to resolve inquiries.
• Prepare, submit, follow up on quotations and manage order entry and pricing verification.
• Assist with changes to BOM, drawings, pricing, and delivery terms as needed.
• Provide training and support to peers and help manage workload for back-up staff.

Conocimientos

Sales Experience

Customer Support

Bilingual

Educación

Bachelor's degree

Descripción del empleo

Job Description Summary Responsible for activities and processes that help the sales organization achieve business objectives Executes standard sales tasks and typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations. May be responsible for targeted clients, stable regions, and/or small/medium sales territories.

Roles and Responsibilities

Works closely with Key Account Managers, Sales Representatives, Distributors, and Channel Partners, to support our Grid Solutions portfolio for Power Utilities, Industrial customers, and the Energy sector in general.

Responsible for customer support inquiries, direct communication, and follow-up on all problem resolutions concerning bid offers, orders, reports, invoices, agreements, and contract requirements for targeted clients, assigned accounts package and territories.

Be the key liaison between the Outside salesforce, Customers, and internal Technical Product Support teams to ensure a smooth sales process and to assist with effective resolution to any customer inquiries or issues raised.

Customer-facing communication to support the business winning strategies.

Creation, submission, follow-up, and close-out of quotations.

Order entry, pricing, lead time and contractual requirements verification to avoid any discrepancies.

Facilitate and document modifications to orders, including changes to bill of material, drawings, pricing, and availability accordingly.

Provides training and facilitates learning for peers.

Workload management for backup staff.

Broadening knowledge of own sales territory, product lines, markets, sales processes or customer groups to execute policy/strategy. Still acquiring higher level knowledge and skills.

Basic understanding of key business drivers; uses this understanding to accomplish own work.

Good understanding of how work of own team integrates with other teams and contributes to the area.

May have some autonomy to make decisions within a defined framework.

Resolves issues in situations that require commercial knowledge and judgment within established procedures.

Consults more senior team members for issues outside of defined instructions/parameters.

A job at this level requires good interpersonal skills.

Communication with direct colleagues and the business about design and coordination services rendered. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GEV. Explains technical information to others.

Required Qualifications

This role requires advanced experience in the Sales & Sales Operations. Bachelor's Degree with a minimum of 5 years of direct experience in sales or customer support of a technical industrial or commercial manufactured product Minimum of 5 years direct experience working closely with customers, providing customer service support, and responding to a wide variety of customer inquiries.

Desired Characteristics

Strong oral and written communication skills. Ability to document, plan, market, and execute programs. Proficiency in Spanish and English.

Excellent written and verbal communication skills. Strong analytical, problem solving, and decision-making skills.

Ability to interpret and decipher specs and to comprehend specific customer requirements.

Excellent time management, organization, and prioritization skills.

Must have ability to handle and manage many concurrent customer orders and quotations.

Experience in the Electrical Power Products and Utilities industries.

Ability to effectively work within a diverse environment.

Additional Information

• Relocation Assistance Provided: No

Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, "GE," in our name as an enduring and hard-earned badge of quality and ingenuity. "Ver" / "verde" signal Earth's verdant and lush ecosystems. "Nova," from the Latin "novus," nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World. www.gevernova.com