Inbound Area Manager, Worldwide Operations

Amazon; Tepotzotlán; Presencial; MXN 450.000 - 550.000; Jornada completa

Descripción de la vacante

Amazon is seeking an Area Manager Jr. for one of our Fulfillment Centers in Mexico. You will focus on safety, quality, customer experience, and productivity within your department.

You will lead a team of 50–150 hourly associates, train staff, and drive Lean process improvements while maintaining a 24/7 operation and flexibility for shifts, including nights and weekends.

Formación

• Experience in employee and performance management.
• Flexible schedule including weekends, nights, and holidays.
• Ability to push and pull wheeled dollies up to 100 pounds.
• Bachelor's degree and strong English communication.
• Lean tools and Six Sigma experience are a plus.
• MBA or Master's degree preferred.

Responsabilidades

• Lead and develop a team of 50–150 hourly associates.
• Oversee safety, quality, customer experience, and productivity goals.
• Work overtime during peak holiday season and throughout the year as needed.
• Collaborate with other Area Managers to balance labor across shifts.

Conocimientos

People management

Leadership

Communication

Lean techniques

Performance metrics

Educación

Bachelor's degree

MBA or Master's degree

Descripción del empleo

Amazon is seeking for an Area Manager Jr. for one our Fulfillment Centers.

Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department:

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
• Proactively identify and lead process improvement initiatives and Lean tools

Supervisory Responsibilities

• You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
• You take ownership in your work and team and are available to work overtime during Amazon's peak holiday season and as needed year-round. You are obsessed with customer experience and understand the importance of a 24/7 operations. You are flexible to work on any type of assigned shift (nights, weekends, etc.)
• Leading and developing a team of 50-150 hourly associates by embodying Amazon's Leadership Principles
• Proactively identifying and leading process improvement initiatives using Lean tools to delight customers
• In addition, one of the most important aspects of your job is to lead change at internet speed, innovation has made us the global company that we are today.

Additional Job Elements

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Must be able to stand/walk for up to 10-12 hours
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation.

Basic Qualifications

• 1+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
• Bachelor's degree
• Experience in oral and written communication in English

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience with six sigma tools and Lean techniques
• MBA, or Master's degree

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