Area Manager, Worldwide Operations

Amazon Inc.; Monterrey; A distancia; MXN 480.000 - 720.000; Jornada completa

Descripción de la vacante

Amazon is seeking Area Managers for Fulfillment Centers in Monterrey. You will oversee staffing, budgeting, people development and operations for a functional area of the FC, driving staffing plans, process improvements, and performance metrics across shifts.

You will collaborate with HR, Finance, Facilities, IT and other senior managers to secure resources and ensure successful execution. Qualifications include a Bachelor's degree or equivalent, 3+ years of team leadership, experience with

Formación

• Bachelor's degree or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience supporting hourly workforces of 50+ employees and leading teams.
• Experience in English-language communication skills, both written and verbal.
• 3+ years of team leadership experience.

Responsabilidades

• Drives staffing plans, schedules, quality initiatives and change initiatives for the Area Manager's functional area.
• Measures performance, provides feedback, and holds teams accountable for results.
• Leverages staff by sourcing ideas and building improvement plans for the area.
• Ensures best practices are shared across departments, shifts and the network.
• Collaborates with HR, Financial, Facilities, IT and other senior staff to secure resources for projects.
• Addresses operational and personnel issues affecting the area.
• Identifies cross-area issues and proposes solutions to senior leadership.

Conocimientos

Team leadership

Hourly workforce

English communication

Flexibility

Educación

Bachelor's degree or equivalent

Descripción del empleo

Amazon is seeking Area Managers for Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops, Reverse Logistics).

Key job responsibilities

• Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.
• Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
• Able to address operational and personnel issues affecting functional area.
• Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

Basic Qualifications

• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience supporting hourly workforces of 50+ employees and leading teams
• Experience in English-language communication skills, both written and verbal
• 3+ years of team leadership experience

Preferred Qualifications

• 2+ years of performance metrics, process improvement or lean techniques experience
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• MBA, or Master's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.