Area Manager Jr., Worldwide Operations

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Tepotzotlán; Presencial; MXN 223.000 - 469.000; Jornada completa

Descripción de la vacante

Amazon is seeking an Area Manager to lead a team of Amazon Associates in a fulfillment center near Tepotzotlán. You will mentor staff, ensure safety and quality, and drive engagement while coordinating day-to-day operations.

You will work a rotating schedule, including nights and weekends, and lead by example with a focus on customer experience and operational excellence. English fluency is required and a bachelor’s degree is preferred.

Formación

• High school diploma or equivalent required.
• 1+ years of team leadership experience.
• Rotating, flexible schedule including nights/holidays.
• Bachelor's degree or equivalent preferred.
• English fluency (speak, write, read) required.
• 1+ years in distribution or manufacturing field encouraged.
• Experience leading hourly workforces of 50+ is a plus.
• Experience delivering training across sites or regions.

Responsabilidades

• Lead and develop a team of 30-80 hourly associates.
• Ensure properly trained staff and address needs to enable focus.
• Overtime during peak season and as needed year-round.
• Drive process improvements using Lean tools to delight customers.

Conocimientos

Leadership experience

English fluency

Team coordination

Educación

High school diploma or equivalent

Bachelor's degree or equivalent

Descripción del empleo

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, come join our team as an Area Manager!

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a sort center environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

Job Requirements

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• The position is NOT a remote role and will be located in a Fulfillment Center

Key job responsibilities

• You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs
• You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. You are obsessed with customer experience and understand the importance of a 24/7 operations. You are flexible to work on any type of assigned shift (nights, weekends, etc.)
• Leading and developing a team of 30-80 hourly associates by embodying Amazon’s Leadership Principles
• Proactively identifying and leading process improvement initiatives using Lean tools to delight customers

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

BASIC QUALIFICATIONS

• Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
• High school diploma or equivalent
• 1+ years of team leadership experience

PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field
• Speak, write, and read fluently in English, and have the ability to take direction in English
• 1+ years of distribution or manufacturing field with equivalent mechanical or electrical field experience
• Experience supporting hourly workforces of 50+ employees and leading teams
• Experience developing or delivering training programs across multiple sites or regions, or experience with technical writing

Our inclusive culture empowers Amazonians to deliver the best results for our customers.