Area Manager, Worldwide Operations

Amazon Inc.; Apodaca; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Amazon Inc. in Mexico seeks Area Managers for Fulfillment Centers to own budgetary, people development and operations objectives for a functional area. You will lead staffing plans, drive quality initiatives, and coordinate with HR, Finance and IT to secure resources for projects.

The role requires managing a hourly workforce, guiding performance, and sharing best practices across shifts and departments to meet the FC business plan.

Formación

• Bachelor's degree or equivalent is required.
• Flexible schedule including weekends, nights, and/or holidays.
• Experience supporting hourly workforces of 50+ employees and leading teams.
• Experience in English-language communication skills, both written and verbal.
• 3+ years of team leadership experience.

Responsabilidades

• Drives staffing plans, schedules and quality initiatives to meet Business Plan for the FC area.
• Measures performance and holds managers accountable for results.
• Leverages staff to source ideas and create improvement plans for the area.
• Ensures best practices are shared across departments, shifts, and networks.
• Coordinates with HR, Finance, Facilities, IT and other senior ops to secure support for projects.
• Addresses operational and personnel issues affecting the area and surfaces cross-functional risks.

Conocimientos

Team leadership

English communication

Staff management

People development

Educación

Bachelor's degree or equivalent

Herramientas

Six Sigma knowledge

PMP

Descripción del empleo

Amazon is seeking Area Managers for Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops, Reverse Logistics).

Key job responsibilities

• Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.
• Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
• Able to address operational and personnel issues affecting functional area.
• Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

Basic Qualifications

• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience supporting hourly workforces of 50+ employees and leading teams
• Experience in English-language communication skills, both written and verbal
• 3+ years of team leadership experience

Preferred Qualifications

• 2+ years of performance metrics, process improvement or lean techniques experience
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• MBA, or Master's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.