Hybrid Site Reliability Engineer: Resilience & Automation

HSBC Holdings plc; Ciudad de México; Hybride; MXN 900 000 - 1 300 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Résumé du poste

HSBC in Mexico seeks an experienced Site Reliability Engineer to ensure technology platforms are stable, secure and highly available. You will own services end to end, drive automation, and promote DevSecOps practices across teams.

The role emphasizes incident prevention and recovery, capacity planning and continuous improvement, operating in a hybrid model with development and production support responsibilities.

Qualifications

• Experience as a Site Reliability Engineer and DevOps.
• Experience in programming, CI/CD, Production Support, Cloud Technologies, Docker, Kubernetes, Jenkins, Github, Splunk, Datadog, AppDynamics, infrastructure and troubleshooting.
• Operational mindset with ownership of production services and resilience.
• Bias towards action and evidence-based decision making.
• Strong collaboration and cross-team coordination.
• Technical leadership and communication during incidents and improvements.

Responsabilités

• Maintain service reliability, meeting availability, performance and recovery objectives.
• Prevent and resolve incidents, identify root causes and implement permanent improvements.
• Automate build, testing and deployment processes to reduce manual errors and differ between environments.
• Prepare infrastructure for growth, considering capacity, workload, performance, security and resilience.
• Reduce TOIL through continuous improvement and automation.
• Own services end to end, from development through to production support.
• Promote Agile, DevSecOps and continuous delivery practices with small, low-risk changes.
• Lead post-incident reviews (PIRs), continuity exercises and disaster-recovery activities.
• Provide technical expertise and guidance to other teams for reusable solutions.

Connaissances

SRE

DevOps

CI/CD

Cloud Technologies

Docker

Kubernetes

Jenkins

GitHub

Splunk

Datadog

AppDynamics

Production Support

Infrastructure

Troubleshooting

Operational Ownership

Incident Management

Technical Leadership

Outils

Docker

Kubernetes

Jenkins

GitHub

Splunk

Datadog

AppDynamics

Description du poste

HSBC in Mexico seeks an experienced Site Reliability Engineer to ensure technology platforms are stable, secure and highly available. You will own services end to end, drive automation, and promote DevSecOps practices across teams.

The role emphasizes incident prevention and recovery, capacity planning and continuous improvement, operating in a hybrid model with development and production support responsibilities.