Hybrid Payroll Operations Manager

Ford México; Naucalpan de Juárez; Híbrido; MXN 800.000 - 1.200.000; Jornada completa

Descripción de la vacante

Ford Payroll Service Center-Mexico seeks a Payroll Operations Manager to lead payroll operations support in partnership with the U.S. Payroll team in Dearborn, Michigan.

The role is responsible for accurate, complete, and timely processing of operations activities, including validating payroll-to-bank interfaces, coordinating paper checks, processing stop-pay requests, validating funding requests and processing vendor payments, analyzing variances, among other payroll related activities.

Formación

• Fluent communication in English language (spoken, written, and comprehension).
• Experience in leading or supervising a service-oriented team.
• Ability to handle employees concerns confidently, independently, and with a high level of professionalism.
• Excellent analytical and problem-solving skills.
• Computer skills, proficiency in Microsoft Office tools; familiarity with SharePoint preferred
• Excellent interpersonal skills, with the ability to handle complex interactions while building strong relationships across teams and locations.

Responsabilidades

• Payroll Banking Operations: Validate payroll-to-bank interfaces, coordinate paper check issuance and delivery when needed, process stop-pay requests, and complete related banking activities accurately and on time.
• Final Pay Processing: Review termination and deceased employee documentation, process final payments, and coordinate “check-in-hand” delivery when required.
• Funding and Vendor Payments: Validate payroll funding requests and process external service provider payments in accordance with vendor terms, internal controls, and required timelines.
• Analysis and Operational Support: Perform ad hoc analysis, process third-party payments, monitor aged uncashed paper checks, and support additional payroll-related activities as business needs arise.
• Team Leadership and Service Delivery: Supervise, train, and mentor payroll staff to support consistent, high-quality execution of payroll operations in alignment with established Service Level Agreements (SLAs).

Conocimientos

English fluency

Leadership

Analytical skills

Problem solving

MS Office

SharePoint

Interpersonal skills

Educación

Bachelor’s in Accounting/Finance/Business

Herramientas

MS Office

SharePoint

Descripción del empleo

Ford Payroll Service Center-Mexico seeks a Payroll Operations Manager to lead payroll operations support in partnership with the U.S. Payroll team in Dearborn, Michigan.

The role is responsible for accurate, complete, and timely processing of operations activities, including validating payroll-to-bank interfaces, coordinating paper checks, processing stop-pay requests, validating funding requests and processing vendor payments, analyzing variances, among other payroll related activities.