Hybrid Paid Media & Campaign Automation Lead

Smartly; Ciudad de México; Hybrid; MXN 700,000 - 1,100,000; Full time

Benefits offered by this job

Equity options

Performance-based rewards

Competitive compensation

Career development opportunities

Hybrid work model

Healthcare packages

Job summary

Smartly is seeking a Smart Services Manager in Mexico City to lead the implementation of paid media campaigns and workflows. You will work directly with major advertisers, configuring campaigns, feeds, catalogs, and automation while solving complex workflow challenges.

You will collaborate with product, support, and other teams to ensure successful QA, launch readiness, and scalable operating processes. Strong English communication is essential.

Qualifications

• Hands-on paid media campaign experience across major platforms.
• Ability to translate customer requirements into clear implementation plans.
• Strong QA focus and launch readiness for campaigns and tech setups.
• Clear, effective training and coaching for customers.

Responsibilities

• Lead implementation of paid media campaigns across major platforms.
• Configure campaign structures, audiences, feeds, catalogs, and automation workflows in Smartly.
• Translate customer needs into launch timelines and scalable operating processes.
• Troubleshoot technical and workflow issues with cross-functional teams.
• Identify opportunities to improve customer workflows through automation and templates.
• Lead customer enablement through training, workshops, and office hours.
• Analyze campaign performance and provide actionable optimization recommendations.
• Lead meetings and reviews with customers and cross-functional teams.

Skills

Paid media experience

Technical curiosity

QA & launch readiness

Customer-facing communication

Campaign analysis

Project management

English communication

Tools

Smartly platform

Feeds & catalogs

Job description

Smartly is seeking a Smart Services Manager in Mexico City to lead the implementation of paid media campaigns and workflows. You will work directly with major advertisers, configuring campaigns, feeds, catalogs, and automation while solving complex workflow challenges.

You will collaborate with product, support, and other teams to ensure successful QA, launch readiness, and scalable operating processes. Strong English communication is essential.