Hybrid Network & Cloud Infrastructure Engineer – Mexico City

Alcon MX; Aguascalientes; Híbrido; MXN 350.000 - 480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Remote work options (min 3 days on‑sit

Descripción de la vacante

Alcon in Mexico City is seeking an Associate, Industrial & Laboratory Systems Engineering to monitor and maintain global network infrastructure, including LAN/WAN, cloud, and security. You will work in a hybrid model and support a 24/7 operations center with rotating shifts.

Responsibilities include configuring network devices, troubleshooting incidents, performing routine audits, and coordinating with vendors.

Formación

• Bachelor’s degree in Computer Science, Telecommunications, or IT.
• 2-4+ years of experience monitoring and troubleshooting network devices including WLAN, LAN switching, Routers, SDWAN, Voice/Video, Cloud Operations.
• Advanced level of English.
• Experience in ITIL environments and ServiceNow.
• Ability to work rotating shifts and at the Mexico City Network Operations Center.

Responsabilidades

• Act as a primary contact for infrastructure-related services and ensure alignment with internal standards.
• Collaborate with teams to maintain service quality, security, and compliance.
• Monitor, operate, troubleshoot, and maintain data center, LAN, WAN, Voice & Video, and Public Cloud infrastructure.
• Configure and install network equipment (routers, switches, firewalls, APs).
• Conduct regular network audits to ensure security policy compliance.
• Develop and maintain network documentation, diagrams, and procedures.

Conocimientos

Advanced English

Independent problem solving

Team collaboration

Educación

Bachelor’s degree in Computer Science, Telecommunications, or IT

Herramientas

ServiceNow

Cisco

Juniper

AWS

Azure

Descripción del empleo

Alcon in Mexico City is seeking an Associate, Industrial & Laboratory Systems Engineering to monitor and maintain global network infrastructure, including LAN/WAN, cloud, and security. You will work in a hybrid model and support a 24/7 operations center with rotating shifts.

Responsibilities include configuring network devices, troubleshooting incidents, performing routine audits, and coordinating with vendors.