Hybrid Community Manager: Engaging Digital Communities

VML; Ciudad de México; Ibrido; MXN 300.000 - 420.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

Competitive remuneration

Flexible hours

Short Fridays

Development and growth plans

Inclusive work environment

Descrizione del lavoro

VML is seeking a skilled Community Manager to build and nurture digital communities, engaging with audiences authentically and maintaining brand voice across channels.

You will interact with users, respond to inquiries, schedule and publish content, monitor trends, and produce performance reports. The role requires 2–3 years of CM experience, a degree in communications/marketing/PR, and advanced English, with hybrid work and growth opportunities.

Competenze

• 2–3 years experience as Community Manager or similar role.
• Bachelor's degree or near-completion in Communications, Marketing, Public Relations or related field.
• Excellent writing and spelling; strong customer-care in digital channels.
• Relevant certifications in Community Management, Digital Marketing, Content Creation or Social Media Analytics.

Mansioni

• Build, manage and nurture digital communities, creating real, empathetic connections with our audience.
• Interact daily with users, respond to questions, comments, and messages in line with brand voice.
• Plan and publish content ensuring smooth workflow and timing.
• Monitor trends and perform active social listening to keep up with internet buzz.
• Create metrics reports to understand audience preferences and suggest improvements.

Conoscenze

Community management

Copywriting

Customer engagement

Crisis management

Social listening

Formazione

Bachelor's in Communications/Marketing/PR

Strumenti

Hootsuite

Sprout Social

Sprinklr

Descrizione del lavoro

VML is seeking a skilled Community Manager to build and nurture digital communities, engaging with audiences authentically and maintaining brand voice across channels.

You will interact with users, respond to inquiries, schedule and publish content, monitor trends, and produce performance reports. The role requires 2–3 years of CM experience, a degree in communications/marketing/PR, and advanced English, with hybrid work and growth opportunities.