Community Manager

KOMMUNA Media; Monterrey; Hybrid; MXN 279,000 - 446,000; Full time

Benefits offered by this job

Permanent Home Office

Flexible schedule

Job summary

KOMMUNA MEDIA is hiring a Community Manager to lead brand voice across social media and online communities. You will publish content, engage audiences, monitor conversations, and report on performance with data-driven insights.

The ideal candidate thrives on creativity, clear communication in Spanish and English, and collaborates with marketing and creative teams to keep messaging consistent while staying ahead of trends.

Qualifications

• Proficient with major social platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok).
• Excellent written and spoken communication in Spanish and English.
• Basic familiarity with analytics tools to measure engagement and performance.
• Creative content and engagement strategy development.
• Strong organizational skills to manage multiple platforms and campaigns.
• Experience in community management or social media roles.
• Experience creating content (graphics or short-form video).
• Familiar with social listening tools.
• Understanding of audience segmentation and targeting.
• Knowledge of emerging trends in social media and digital comms.

Responsibilities

• Schedule and publish content across social media platforms.
• Monitor and respond to comments, messages, and community feedback promptly.
• Analyze performance metrics and create reports to identify areas for improvement.
• Develop and execute engagement strategies to foster brand loyalty and interaction.
• Collaborate with creative and marketing teams to ensure consistent messaging.
• Keep up with trends and propose innovative ways to connect with the audience.

Skills

Social platforms

Bilingual Spanish/English

Analytics tools

Content creativity

Organizational skills

Community management

Content creation

Social listening

Audience segmentation

Trends in social media

Job description

Work format: Full-Time (90% Remote + 10% On-Site Work)

What happens when you blend an advertising agency and tech company? Our work culture is the sum of Creative spirits, relentless Sales and Marketing mindsets and the cherry on top: Hacker thinking. Our behaviors lead our path into a New Marketing company ready for the future, now. When we approach brands, we:

Understand users, brands & businesses

Hack it, Iterate it

Make it great, Make it fast

A/B/C/D test

As a Community Manager at KOMMUNA MEDIA, you’ll be the voice of the brand, connecting directly with audiences to foster engagement and maintain a consistent brand presence. In this dynamic role, you will manage social media platforms, monitor online conversations, and ensure the brand’s voice resonates across all channels. This is a position for someone who thrives on creativity, communication, and data-driven strategies to build and strengthen online communities.

Day-to-Day Responsibilities

Schedule and publish content across social media platforms.

Monitor and respond to comments, messages, and community feedback promptly.

Analyze performance metrics and create reports to identify areas for improvement.

Develop and execute engagement strategies to foster brand loyalty and interaction.

Collaborate with creative and marketing teams to ensure consistent messaging.

Keep up with trends and propose innovative ways to connect with the audience.

Required Skills

Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.).

Excellent written and verbal communication skills in both Spanish and English.

Basic understanding of analytics tools to measure engagement and performance.

Creativity in crafting content and engagement strategies.

Strong organizational skills to manage multiple platforms and campaigns.

Previous experience in community management or social media roles.

Skills in content creation (graphic design or short-form video editing).

Familiarity with social listening tools.

Understanding of audience segmentation and targeting.

Knowledge of emerging trends in social media and digital communication.

What We Offer

Permanent Home Office (No surprises, and we sometimes meet to hang out).

9am-6pm Schedule (we are humans, so we are flexible).