Community Manager

VaynerX; Monterrey; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

VaynerMedia LATAM in Monterrey is hiring a Community Manager who lives online, understands the culture of Northern Mexico, and turns everyday conversations into meaningful brand engagement. You will manage the brand’s community across social platforms, listen in real time, and bring local context to strategy and creative teams with a human, locally relevant voice.

This hands-on role requires excellent writing, quick judgment, and the ability to build authentic relationships with followers,

Formación

• Experience managing online communities for brands or agencies.
• Strong written communication with ability to adapt tone to brand voice.
• Deep familiarity with social platforms (Instagram, TikTok, X/Twitter, Facebook).
• Curiosity about people, culture and regional conversations.

Responsabilidades

• Manage and engage the brand’s community across social platforms.
• Read and respond to comments, DMs and conversations daily.
• Maintain a human, culturally relevant brand voice.
• Build relationships with followers, creators and communities.
• Escalate sensitive conversations appropriately.

Conocimientos

Community management experience

Social platforms expertise

Written communication

Cultural sensitivity

Herramientas

Social listening tools

Descripción del empleo

We’re hiring: Community Manager

VaynerMedia LATAM | Monterrey / Northern Mexico

Where culture meets community.

And conversation becomes creative fuel.

At VaynerMedia, Community Management goes beyond responding to comments. It’s about understanding people, culture and conversations in real time — and knowing how a brand can authentically be part of them.

We’re looking for a Community Manager based in Monterrey / Northern Mexico who lives online, understands the culture and nuances of the region, and knows how to turn everyday conversations into meaningful brand engagement.

Someone who doesn’t just manage a community — they understand it.

What will you do?

Community Management & Brand Voice

• Manage and engage with the brand’s community across social platforms
• Read and respond to comments, DMs and conversations daily
• Maintain a consistent, human and culturally relevant brand voice
• Build meaningful relationships with followers and communities
• Escalate sensitive or negative conversations appropriately

Social Listening & Cultural Monitoring

• Monitor conversations around the brand, category and relevant cultural moments
• Stay plugged into trends, behaviors and conversations happening across Monterrey and Northern Mexico
• Identify emerging topics and engagement opportunities in real time
• Bring local cultural context and community insights back to the broader team

Insights & Creative Opportunities

• Identify recurring themes, questions and behaviors within the community
• Turn community conversations into actionable insights for Strategy and Creative
• Spot opportunities for reactive content and culturally relevant engagement
• Share key learnings, observations and opportunities with internal teams

Real-Time Engagement

• Identify moments where the brand can naturally join the conversation
• Engage with creators, influencers, partner brands and relevant communities
• React quickly to trends, news and social moments when appropriate

What are we looking for?

• Based in Monterrey or Northern Mexico, with a strong understanding of the region, its culture and communities
• Strong knowledge of social platforms including Instagram, TikTok, X / Twitter and Facebook
• Excellent writing skills and ability to adapt to different tones of voice
• Naturally curious about people, culture, trends and internet behavior
• Strong judgment when engaging publicly on behalf of a brand
• Ability to identify insights and opportunities beyond day-to-day community management
• Organized, proactive and comfortable working in a fast-moving environment
• Previous experience in Community Management, Social Media or a similar role

Bonus if you have experience with social listening or community management tools.

What success looks like

• The community feels heard and understood
• The brand voice feels human, consistent and locally relevant
• You understand what people are talking about — and why it matters
• Local conversations and cultural nuances become useful insights for the team
• Community engagement creates opportunities for stronger content and deeper brand connection

If you’re always in the comments, know what people in the North are talking about before everyone else does, and understand that great Community Management is equal parts culture, instinct and conversation …

Let’s talk.