Human Resources Coordinator

Omni Hotels & Resorts; Región Costa Norte; On-site; MXN 240,000 - 300,000; Full time

Job summary

Omni Hotels & Resorts at Punta de Mita is seeking an HR Coordinator to support the pre-opening team and ongoing Human Resources operations for the new beachfront resort.

You will warmly greet associates, assist with recruitment, orientation, benefits, and training; maintain UltiPro records; generate HR reports; oversee communications; and help promote Omni culture across the property.

Qualifications

• College degree.
• Minimum of 1 year of Human Resources experience.
• High level of written and verbal communication skills.
• Ability to work in a fast-paced environment while executing tasks.
• Ability to communicate in English with guests and colleagues.
• Strong computer skills and quick learning of software.
• Independent with good organization and multitasking.
• Willingness to work one weekend day per quarter.

Responsibilities

• Professionally greet guests to the Associate Services Center.
• Provide administrative support to HR leadership.
• Assist with recruitment, interviews, postings, and open position listings.
• Generate and analyze HR reports in UltiPro.
• Oversee engagement tracking and LMS responsibilities.
• Coordinate New Hire Orientation preparation and delivery.
• Process new hire paperwork and maintain HR records.
• Develop associate communications networks via newsletters and postings.
• Enter and maintain associate data in UltiPro.
• Answer inquiries by phone/email and draft memos.

Skills

Communication

HR coordination

UltiPro

HRIS

MS Office

Education

College degree

Tools

UltiPro

HRIS

MS Office

Job description

Pontoque Resort at Punta de Mita

Opening in early 2027, Omni Hotels & Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. Staying true to the brand’s mission of creating elevated places and spaces that are inspired by a destination, the resort’s exterior and interiors will pay homage to the local culture with a contemporary twist.

Omni Pontoque Resort at Punta de Mita

Opening in early 2027, Omni Hotels & Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. Staying true to the brand’s mission of creating elevated places and spaces that are inspired by a destination, the resort’s exterior and interiors will pay homage to the local culture with a contemporary twist.

This beachfront resort will feature 244 guest rooms and suites and two 4-bedroom villas with sweeping views of the Bay of Banderas. Complementing the local area’s many attractions and activities, the resort will offer three original restaurant concepts, a destination spa with 14 treatment rooms, two retail shops, multiple pools including adult-only and family-friendly options, a state-of-the-art indoor and outdoor fitness center, and a kids club. Boasting over 27,000 square feet of meeting and event space, the Omni Pontoque will feature a 6,000 square foot ballroom, an open‑air pavilion, multiple event lawns and dedicated meeting rooms, all of which provide breathtaking ocean views.

The HR Coordinator assists with the coordination of all functions of the Human Resources department, including training, benefits management, employee relations, and recruitment, in accordance with Omni standards. This role provides clerical and administrative support to the Director of Human Resources and the HR leadership team, and supports the Human Resources function by providing a warm greeting and welcoming environment for all associates in the Associate Services Center from the resort’s pre‑opening phase onward.

Essential Functions

• Professionally and warmly meet and greet all guests to the Associate Services Center.
• Provide administrative support to the Director of Human Resources and HR leadership.
• Assist with the recruitment process, including pre-screening and scheduling interviews of line‑level position applicants for department hiring managers, posting open positions, and maintaining the open position listing.
• Generate and analyze complex reports and queries in UltiPro.
• Oversee Power of Engagement tracking efforts, as well as the Omni Hotels & Resorts LMS system for the assigned property.
• Oversee all aspects of New Hire Orientation preparation, and facilitate assigned sections of New Hire Orientation.
• Assist with processing new hire paperwork.
• Maintain department logs, binders, and employee files.
• Develop the associate communications network within the hotel via weekly newsletters, monthly calendars, bulletin boards, posters, and flyers.
• Enter and maintain all associate data in UltiPro (HRIS).
• Answer phone and email inquiries, and type memos and other correspondence.
• Maintain orderliness of office supplies and equipment.
• Participate in the planning and execution of associate events organized by the Human Resources department.
• Oversee the documentation tracking process.
• Champion Omni culture on property and enthusiastically promote opportunities within the hotel and company.
• Facilitate a culture of praise and recognition by assisting with the implementation of various employee recognition programs.
• Participate in the Hotel Orientation Program.
• Collect, sort, and distribute office mail.
• Complete other duties as assigned by management.

Minimum Requirements

• College degree
• Minimum of 1 year of Human Resources experience required.
• High level of written and verbal communication skills.
• Ability to work in a fast‑paced, high‑pressure work environment while executing delegated tasks and assignments.
• Ability to clearly and pleasantly communicate, both verbally and in writing, in English with guests, management, and co‑workers, both in person and by telephone.
• Strong computer skills, including advanced proficiency in Microsoft Office programs, internet research, and the ability to quickly learn new software.
• Ability to work independently and successfully complete projects with minimal oversight.
• Exceptional organizational skills with the ability to prioritize and multitask effectively.
• Highly motivated self‑starter focused on quality, organization, guest service, and teamwork.
• Ability to maintain a professional appearance and create a welcoming environment for potential and current associates.
• Willingness to work one weekend day per quarter.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.