Human Resources Analyst

SSOE Group; León; Presencial; MXN 335.000 - 603.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Global collaboration across Mexico/US/

Career development

Training and education

Ownership opportunities

Employee clubs

Recognition and rewards

Medical insurance

Descripción de la vacante

SSOE Group in León, Mexico is seeking an HR professional with 5–7+ years of experience to manage onboarding, benefits, and organizational development. The role emphasizes NOM 035 compliance, English fluency, and collaboration across multinational teams.

Responsibilities include contract drafting, benefits administration, talent management, and policy development in a hybrid work environment. Strong communication and process improvement skills are essential.

Formación

• Bachelor's degree in Administration, HR Management, Labor Relations or related field.
• 5–7+ years of relevant work experience.
• Experience with NOM 035 / Learning and Development / Talent Management / Organizational Development.
• Advanced English proficiency required.

Responsabilidades

• Hiring and onboarding: drafting employment contracts, registering new employees, coordinating equipment delivery.
• Incident control: monitor vacations, leaves, deductions, terminations, exit interviews.
• Employee counseling and development: assist managers with staff coaching and development.
• Benefits administration: administers major/minor medical insurance, renewals, claims support, benefits campaigns.
• Policies and procedures: assist in drafting policies and updating the internal portal.
• Organizational development: assist with evaluations, salary planning, and training needs.

Conocimientos

HR management

English proficiency

Organizational development

Talent management

Educación

Bachelor's Degree in Administration, Human Resources Management, Labor Relations or related field

Descripción del empleo

Overview

You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.

AI and Innovation

At SSOE, we don’t just talk about the future, we build it. As a leader in industry AI adoption, we empower our team to work smarter by providing responsible access to the industry leading AI Large Language Models, vibe-coding platforms, and securely integrating advanced tools into every role. From day one, you’ll receive the training and support needed to leverage AI as a core tool for enhancing productivity, sparking creativity, and streamlining complex workflows.

Responsibilities

The following duties are typical of the position, but are not all encompassing:

Hiring and Onboarding

• Drafting employment contracts
• Registering new employees in the company's systems
• Coordinating the delivery of work equipment and tools

Incident Control

• Monitoring and controlling vacations, sick leave, permits, absences, and deductions
• Handling termination processes and deregistration in internal systems
• Conducting exit interviews

Employee Counseling and Development

• Assisting managers with staff counseling and development
• Providing assistance with the corrective action program

Benefits Administration

• Under direction and in partnership of Corporate Benefits Team:
• Administering major, minor, and life medical insurance policies
• Annual renewal with providers and follow-up on claims and employee inquiries
• Assists with organizing, communicating, and implementing benefits and perks
• Maintaining relationships with providers and conducting internal benefit campaigns
• Providing employee support and problem resolution

Policies and Procedures

• Assist in drafting policies and procedures
• Updating the internal portal

Organizational Development

• Assist HR Manger with accessing the work environment, performance evaluations, and training needs of employees
• Applying, interpreting, and monitoring compliance with NOM035
• Assist with drafting job descriptions and evaluations
• Collaborating with managers on the annual salary strategy

Qualifications

What You Will Bring:

• Bachelor´s Degree in Administration, Human Resources Management, Labor Relations or any related to the field.
• Minimum of 5 to 7 (five to seven) or more years related practical experience with another employer.
• Experience with NOM 035 / Learning and Development / Talent Management / Organizational Development
• Advanced English level is required

What We Bring

• Monthly based gross salary.
• Superior benefits such as Major and Minor medical expenses insurance / Dental and Visual insurance (Family Plan) / Life insurance / 20 Days for Christmas Bonus / Food Coupons and others.
• Career Development
• Training and Education
• Ownership Opportunities

Additional Perks Offered

• Hybrid work model, flexibility to work from home, allowing for a better work-life balance.
• A collaborative and supportive culture, where you will be encouraged to bring new ideas and interact with our people in Mexico, US and India.
• As part of a multidisciplinary team, you will experience exciting projects from start to finish and interface directly with some of the most forward-thinking clients in the world.
• SSOE Employees Clubs. Participation in various type of activities to foster a sense of community: volunteering, family and holiday events, Diversity, Equity, and Inclusion programs.
• Recognition and Rewards, the company values its employees’ contributions and regularly recognizes and rewards their hard work through attractive incentives.