HRSS Coordinator

Corning Incorporated; Monterrey; On-site; MXN 360,000 - 480,000; Full time

Benefits offered by this job

Great benefits above law

Learning-oriented environment

Equal opportunity employer

Job summary

Corning Incorporated is seeking an HR Shared Services Senior Coordinator in Monterrey, Mexico to deliver standardized HR services across the employee lifecycle. You will support onboarding, offboarding, data integrity, and governance while partnering with Talent Acquisition, Payroll, Benefits, and other stakeholders to ensure excellent service delivery.

This role emphasizes process excellence, SOP maintenance, and analytics, leveraging advanced Excel to identify trends and drive continuous

Qualifications

• Bachelor's degree required in any field.
• 1 year HR/Shared Services/Operations experience.
• Advanced Excel skills with pivots and data analysis.
• Strong analytical and organizational abilities.

Responsibilities

• Coordinate lifecycle activities like onboarding and offboarding using standardized procedures.
• Manage employee data updates and inquiries with timely resolutions.
• Ensure compliance and data integrity with controls and policies.
• Evaluate workflows and implement efficiency improvements.
• Use HR systems and Excel to analyze trends and support improvements.
• Collaborate with Talent Acquisition, Payroll, Benefits and stakeholders.
• Maintain SOPs reflecting policy changes and best practices.
• Prepare leadership analyses and monitor KPIs for Shared Services.
• Monitor HR systems and escalate risks or opportunities.

Skills

Analytical thinking

Attention to detail

Customer service mindset

English proficiency

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Are you looking to enhance your career in a fast-paced environment and be part of an energetic team?

What is your role?

As HR Shared Services Senior Coordinator, you will play a key role in delivering efficient, standardized, and compliant HR shared services across the employee lifecycle. You will support critical HR processes such as onboarding and offboarding, ensure operational excellence through process governance and continuous improvement, leverage HR systems and analytics to enhance service delivery, and contribute to an exceptional employee experience while supporting Corning's global workforce needs.

What will you do?

• Facilitate and coordinate employee lifecycle activities, including onboarding, offboarding, and other HR shared services processes through the consistent application of standardized procedures.
• Manage employee data updates, case management activities, and inquiries from employees and managers while ensuring high service levels and timely resolution.
• Ensure accuracy, compliance, and data integrity by implementing and following process controls, company policies, regulatory requirements, and established operating procedures.
• Evaluate existing workflows, identify opportunities for improvement, and implement solutions that increase efficiency and enhance the overall employee experience.
• Apply HR systems expertise, analytical capabilities, and advanced Excel skills to resolve operational issues, identify trends, and support continuous improvement initiatives.
• Collaborate with cross-functional partners including Talent Acquisition, Payroll, Benefits, and other stakeholders to ensure seamless service delivery.
• Maintain, review, and update Standard Operating Procedures (SOPs) to reflect policy changes, process enhancements, and operational best practices.
• Support leadership reporting requirements by preparing analyses, monitoring key performance indicators, and providing insights related to shared services operations.
• Monitor automated systems and tools used within HR Shared Services, identify trends or issues, and escale risks or improvement opportunities when appropriate.

What do you need?

• Bachelor's degree.
• 1 year of experience in Human Resources, Shared Services, HR Operations, or related functions.
• Advanced proficiency in Microsoft Excel, including Pivot Tables and data analysis.
• Strong analytical and critical-thinking skills.
• Strong organizational and multitasking abilities with a customer-service-oriented mindset.
• Ability to handle highly confidential and sensitive information with discretion and professionalism.
• Advanced English proficiency.

What we offer?

• Great benefits above law.
• Growing environment that supports learning.
• Equal opportunity employer.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodations related to disability or religion, please contact us at [e-mail]