HRSS Coordinator

Corning Inc.; Monterrey; Sur place; MXN 290 000 - 424 000; Plein temps

Avantages offerts par ce poste

Great benefits above law

Learning environment

Equal opportunity employer

Résumé du poste

Corning Inc. in Monterrey is seeking an HR Shared Services Senior Coordinator to deliver standardized, compliant HR services across the employee lifecycle, including onboarding and offboarding, data integrity, and governance.

You will support processes and drive continuous improvement using HR systems and advanced Excel. The role requires strong Excel skills, analytical thinking, and English proficiency, with collaboration across Talent Acquisition, Payroll, Benefits, and other stakeholders to

Qualifications

• 1 year of experience in HR, Shared Services, HR Operations, or related functions.
• Advanced proficiency in Microsoft Excel, including Pivot Tables and data analysis.
• Strong analytical and critical-thinking skills.
• Strong organizational and multitasking abilities with a customer-service-oriented mindset.
• Ability to handle highly confidential and sensitive information with discretion and professionalism.
• Advanced English proficiency.

Responsabilités

• Facilitate and coordinate employee lifecycle activities, including onboarding, offboarding, through standardized procedures.
• Manage employee data updates, case management, and inquiries from employees and managers with high service levels.
• Ensure accuracy, compliance, and data integrity by following process controls and policies.
• Evaluate workflows, identify improvement opportunities, and implement efficiency solutions.
• Apply HR systems expertise and Excel to resolve operational issues and spot trends.
• Collaborate with Talent Acquisition, Payroll, Benefits, and other stakeholders for seamless service delivery.
• Maintain and update SOPs reflecting policy changes and best practices.
• Prepare analyses for leadership reporting and monitor KPIs of shared services operations.
• Monitor HR systems and tools to identify trends or issues and elevate improvement opportunities.

Connaissances

Microsoft Excel

Analytical thinking

Strong English

Organizational skills

Confidential information handling

1 year HR experience

Outils

Pivot Tables

HR systems

Description du poste

Are you looking to enhance your career in a fast-paced environment and be part of an energetic team?

What is your role?

As HR Shared Services Senior Coordinator, you will play a key role in delivering efficient, standardized, and compliant HR shared services across the employee lifecycle. You will support critical HR processes such as onboarding and offboarding, ensure operational excellence through process governance and continuous improvement, leverage HR systems and analytics to enhance service delivery, and contribute to an exceptional employee experience while supporting Corning's global workforce needs.

What will you do?

• Facilitate and coordinate employee lifecycle activities, including onboarding, offboarding, and other HR shared services processes through the consistent application of standardized procedures.
• Manage employee data updates, case management activities, and inquiries from employees and managers while ensuring high service levels and timely resolution.
• Ensure accuracy, compliance, and data integrity by implementing and following process controls, company policies, regulatory requirements, and established operating procedures.
• Evaluate existing workflows, identify opportunities for improvement, and implement solutions that increase efficiency and enhance the overall employee experience.
• Apply HR systems expertise, analytical capabilities, and advanced Excel skills to resolve operational issues, identify trends, and support continuous improvement initiatives.
• Collaborate with cross-functional partners including Talent Acquisition, Payroll, Benefits, and other stakeholders to ensure seamless service delivery.
• Maintain, review, and update Standard Operating Procedures (SOPs) to reflect policy changes, process enhancements, and operational best practices.
• Support leadership reporting requirements by preparing analyses, monitoring key performance indicators, and providing insights related to shared services operations.
• Monitor automated systems and tools used within HR Shared Services, identify trends or issues, and elevate risks or improvement opportunities when appropriate.

What do you need?

• 1 year of experience in Human Resources, Shared Services, HR Operations, or related functions.
• Advanced proficiency in Microsoft Excel, including Pivot Tables and data analysis.
• Strong analytical and critical-thinking skills.
• Strong organizational and multitasking abilities with a customer-service-oriented mindset.
• Ability to handle highly confidential and sensitive information with discretion and professionalism.
• Advanced English proficiency.

What we offer?

• Great benefits above law.
• Growing environment that supports learning.
• Equal opportunity employer.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodations related to disability or religion, please contact us at [e-mail]