Hr Services

Mann Hummel; Santiago de Querétaro; Hybrid; MXN 357,000 - 580,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation package

Job summary

Mann Hummel in Querétaro, MX, is seeking an HR Services Generalist for a hybrid role. You will manage the full employee lifecycle across the United States and Mexico, including onboarding, employment administration, and offboarding.

Ideal candidates have 3–5 years in HR operations, advanced English, and strong knowledge of lifecycle processes, ticketing systems, and HRIS tools such as SuccessFactors and ServiceNow.

Qualifications

• 3–5 years in HR Operations, HR Shared Services, HR Administration, or Employee Services.
• Advanced English proficiency.
• Strong knowledge of employee lifecycle processes.
• Experience with ticketing systems and service delivery environments.
• Excellent analytical, communication, and problem-solving skills.

Responsibilities

• Manage the full employee lifecycle: onboarding, administration, and offboarding.
• Provide HR support services and employment documentation.
• Collaborate with payroll, talent acquisition, HRIS teams and local leaders.
• Support process improvements and ensure lifecycle compliance.

Skills

HR operations experience

Analytical skills

English proficiency

Education

Bachelor's degree in Business Administration or related field

Tools

SuccessFactors

ServiceNow

TRESS

Job description

HR Services

Empresa : Mann Hummel

Tipo de empleo : Tiempo completo Mexico

Descripción del trabajo - HR Services

We're Hiring | HR Services Generalist | Querétaro, MX (Hybrid)

Responsible for managing the full employee lifecycle, including onboarding, employment administration, and offboarding processes, across both the United States and Mexico.

What you'll do

Manage the full employee lifecycle, including:

• Onboarding
• Employment administration
• HR support services
• Offboarding processes

Partner with key stakeholders across:

• Human Resources
• Payroll
• Talent Acquisition
• HRIS Teams
• Local Business Leaders

What we're looking for

• 3 to 5 years of experience in HR Operations, HR Shared Services, HR Administration, or Employee Services
• Advanced English proficiency
• Strong knowledge of employee lifecycle processes
• Experience working with ticket management systems and service delivery environments
• Excellent analytical, communication, and problem-solving skills
• Team-oriented mindset with a proactive approach

Required Systems Experience

• SuccessFactors
• ServiceNow
• TRESS

Additional Qualifications

• Knowledge of Mexican Federal Labor Law
• Understanding of U.S. employment practices and workforce compliance
• Degree in Business Administration, International Business, Psychology, Human Resources, or related fields
• Fluent English

Position Details

Location: Querétaro, Mexico
Work Model: Hybrid
Employment Type: Permanent
Competitive compensation package

If you have hands‑on HR operations experience and are ready to make an impact from day one, we'd love to hear from you!