HR Ops & Continuous Improvement Lead (Lean/Six Sigma)

PepsiCo Inc.; San Nicolás de los Garza; On-site; MXN 400,000 - 700,000; Full time

Benefits offered by this job

Wellness programs

Scholarship programs for children

Discounts and perks

Flexible working schedule

Job summary

PepsiCo Inc. in Mexico is seeking a Quality Assurance and Continuous Improvement professional to elevate operational excellence across processes. You will drive data-based improvements and partner with cross-functional teams to sustain gains.

Responsibilities include developing standards, monitoring metrics, and translating insights into actionable actions, with a strong emphasis on Lean, Six Sigma, and DMAIC methodologies and stakeholder collaboration.

Qualifications

• Bachelor’s degree in Business, Engineering, Operations, Quality Management, or a related field.
• 3+ years experience in quality assurance, continuous improvement, process improvement, or operational excellence.
• Experience in Service Delivery preferred.
• Knowledge of Lean, Six Sigma, Kaizen, DMAIC, or similar methodologies desired.
• Strong analytical, problem-solving, project management, and communication skills.
• Ability to influence stakeholders and manage multiple priorities.
• English advanced-fluent required
• Portuguese desired

Responsibilities

• Lead quality assurance and continuous improvement initiatives to enhance operational consistency, efficiency, and stakeholder experience.
• Develop and maintain quality standards, controls, and performance metrics.
• Monitor results, identify trends, and conduct root cause analyses.
• Lead process improvement initiatives from assessment through implementation.
• Co-create dashboards and translate data into actionable recommendations.
• Partner with cross-functional teams to improve efficiency and service quality.
• Promote accountability, operational excellence, and continuous learning.

Skills

Analytical thinking

Problem-solving

Project management

Communication

Lean

Six Sigma

Kaizen

DMAIC

English (advanced/fluent)

Stakeholder influence

Multitasking

Education

Bachelor's degree in Business, Engineering, Operations, Quality Management, or related field

Job description

PepsiCo Inc. in Mexico is seeking a Quality Assurance and Continuous Improvement professional to elevate operational excellence across processes. You will drive data-based improvements and partner with cross-functional teams to sustain gains.

Responsibilities include developing standards, monitoring metrics, and translating insights into actionable actions, with a strong emphasis on Lean, Six Sigma, and DMAIC methodologies and stakeholder collaboration.