HR Operations Specialist - Mexico (Bilingual)

ProTrans International Holdings; Monterrey; Vor Ort; MXN 469.000 - 725.000; Vollzeit

Zusammenfassung

ProTrans International Holdings seeks an HR Operations Specialist to support day-to-day HR processes for employees in Mexico. You will maintain records, handle onboarding and offboarding, coordinate benefits and payroll-related updates, and keep HRIS data accurate while protecting confidential information.

You will respond to HR questions, generate reports in Excel, assist with audits, and collaborate with HR, Payroll, Finance to resolve data issues in a fast-paced environment.

Qualifikationen

• Bachelor’s degree in HR, Business Admin, Industrial Relations, or related field.
• 4–7 years in HR operations, HR administration, payroll support, benefits administration, or related HR role.
• Experience with HRIS systems such as ADP Workforce Now, Workday, SAP, Oracle, or similar platforms.
• Strong attention to detail and accuracy in employee data, documentation, and transactions.
• Ability to handle sensitive and confidential information with discretion.
• Strong customer-service and communication skills.
• Proficiency in Microsoft Office, especially Excel, Word, Outlook, and Teams.
• Bilingual English/Spanish communication skills preferred for a North America HR environment.
• HR certification (PHR, SHRM-CP, or equivalent) is a plus.

Aufgaben

• Maintain accurate and up-to-date employee personnel files, including onboarding documents, employment records, and status updates.
• Create and manage employee records, process new-hire documentation, and support employee onboarding workflows.
• Process and record employee data changes, including promotions, transfers, compensation updates, address changes, and terminations.
• Verify payroll-related changes and help ensure HR data is aligned with payroll system outputs.
• Support enrollment and administration of employee benefits programs, including employee elections, updates, and required documentation.
• Support recruitment and pre-hire activities, including employment applications, background checks, and required documentation.
• Maintain HRIS information, including personal data, compensation, benefits, attendance, performance information, and termination records.
• Support employee offboarding and ensure required documents and system updates are completed on time.
• Assist with compliance reviews and audits by ensuring HR and payroll documents are complete, accurate, and properly stored.
• Respond to employee and manager questions and provide day-to-day HR administrative support.
• Prepare regular and ad hoc HR reports using HRIS data and Microsoft Excel.
• Identify process gaps and support continuous improvement initiatives to improve accuracy, service, and efficiency.
• Work with HR, Payroll, Finance, and other teams to resolve employee data or process issues.
• Handle employee information with a high level of confidentiality and discretion.
• Coordinate office events and support the planning and execution of employee activities and engagement initiatives.

Jobbeschreibung

ProTrans International Holdings seeks an HR Operations Specialist to support day-to-day HR processes for employees in Mexico. You will maintain records, handle onboarding and offboarding, coordinate benefits and payroll-related updates, and keep HRIS data accurate while protecting confidential information.

You will respond to HR questions, generate reports in Excel, assist with audits, and collaborate with HR, Payroll, Finance to resolve data issues in a fast-paced environment.