HR Operations Advisor — Hybrid (Guadalajara)

AstraZeneca plc; Región Centro; Hybrid; MXN 360,000 - 540,000; Full time

Job summary

AstraZeneca plc in Guadalajara, Mexico, is seeking a meticulous Human Resources Advisor to support Talent Acquisition Services across the Americas. You will coordinate interviews, manage calendars, and guide candidates and stakeholders through the recruitment journey.

You will use Workday, ServiceNow, and other digital tools to maintain data quality, deliver efficient HR services, and continually improve recruitment processes.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Administration, or a related field.
• Fluency in English and Portuguese.
• Experience in customer service, HR administration, recruitment coordination, or a related operational environment.
• Strong attention to detail and a consistent focus on accuracy and quality.
• Excellent organizational skills, including the ability to manage priorities, deadlines, and multiple stakeholders.
• A continuous-improvement mindset and confidence in identifying ways to make processes more effective.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate recruitment activities: Schedule interviews, manage calendars, prepare job offers and contracts, and support candidates throughout the recruitment journey.
• Deliver exceptional service: Respond to questions, provide timely follow-up, and build trusted relationships with candidates, TA teams, hiring managers, and HR stakeholders.
• Maintain data quality: Perform quality checks on employee and candidate information in Workday and help ensure accurate, timely completion of new-hire data processes.
• Use HR technology effectively: Work with systems such as Workday, ServiceNow, telephony, and other digital tools to manage requests and deliver efficient solutions.
• Support operational excellence: Follow established processes and service expectations while identifying risks, dependencies, and opportunities for improvement.
• Improve the way we work: Help simplify, standardize, and enhance recruitment processes, documentation, and technology usage.
• Strengthen team capability: Contribute to knowledge sharing, process documentation, and consistent practices that support business continuity and operational resilience.

Skills

Customer service

HR administration

Recruitment coordination

Attention to detail

Organizational skills

Continuous improvement

Written communication

Verbal communication

Education

Bachelor’s degree in Human Resources, Psychology, Administration, or related field

Tools

Workday

ServiceNow

Power Automate

Power BI

Power Apps

Job description

AstraZeneca plc in Guadalajara, Mexico, is seeking a meticulous Human Resources Advisor to support Talent Acquisition Services across the Americas. You will coordinate interviews, manage calendars, and guide candidates and stakeholders through the recruitment journey.

You will use Workday, ServiceNow, and other digital tools to maintain data quality, deliver efficient HR services, and continually improve recruitment processes.